Project coordinator – Senior customer service - based in our smart office in Ashton under Lyne £30,000 - £35000 + benefits
flexi time ( core hours 8.30 – 5pm / can start work anytime from 7.30am)
Project coordinator – Senior customer support able to take on Supervisory tasks….
To act as the main contact for customers and the external sales force providing a full range of support services, dealing with mid-level projects.
Daily duties will include, Processing of new orders. Establishing delivery schedules. Order revisions/amendments. Coordinate Returns -Damages/replacements
An essential function of the role will be ensuring a smooth end to end customer journey from the point of order to complete service delivery.
Key liaison between clients and colleagues. Take incoming calls and emails for all enquiries, ranging from pricing queries to delivery information ensuring an accurate and timely response to these queries. Provide project updates on a consistent to clients & colleagues etc.
This busy varied role requires 2 years customer service / order processing and Sales Admin with good general MS Office / Excel skills.
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Read more employer: CW Recruitment
CW Recruitment is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. Located in the vibrant city of Manchester, the company offers competitive salaries and generous benefits, ensuring that team leaders can thrive while leading their teams to deliver exceptional customer service. With a focus on collaboration and development, CW Recruitment empowers its staff to excel in their roles and advance their careers.
