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- Tasks: Engage with customers, take orders, and promote special offers in a fast-paced environment.
- Company: Join a friendly team at a dynamic local company with great vibes.
- Benefits: Earn £25k - £28k plus bonuses, with excellent training and career growth opportunities.
- Why this job: Make a real difference by building relationships and helping customers find what they need.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Enjoy a supportive workplace with a chance to advance through our Management Trainee programme.
The predicted salary is between 20000 - 28000 £ per year.
Internal Sales / Customer Service
To apply, email CV - info@catherinewhyterecruitment.co.uk
£25k - £28k + great benefits and bonus!
Speaking to our local customers, taking orders from regulars and advising on new special offers etc. You will have excellent communication skills, be resilient and have confidence when liaising with our customers.
Responsibilities:- Working within a busy & fast paced environment answering incoming calls swiftly and handling orders and quotes
- Calling both existing and potential customers to follow up on enquiries, develop a relationship and convert leads into sales
- Up-selling and cross-selling a range of products and services
- An excellent telephone manner
- Good verbal & written communication skills to ensure customers receive a fantastic service.
- Reliable and committed to working within a small team & the ability to adapt as the business grows
Office based in our busy friendly Depot. Office hours Mon-Fri, 8.30 - 5.30 with 1 hour lunch.
Excellent Induction, training and ongoing support. You will also be offered to go on our internal 'Management Trainee' program, should you wish to further your career.
This fantastic company offers great opportunities and a pleasant working environment.
Customer Account Advisor in Northallerton employer: CW Recruitment
Contact Detail:
CW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Advisor in Northallerton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on their values and culture. This will help you connect with the team and show them you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being clear, friendly, and confident – it’ll make a world of difference when you’re chatting with customers.
✨Tip Number 3
Show off your resilience! Be ready to share examples of how you've handled tough situations in the past. Employers love to see that you can bounce back and keep a positive attitude, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Account Advisor in Northallerton
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your communication skills and any experience in sales or customer service. We want to see how you can bring value to our team!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Personalise it for the Customer Account Advisor role. Mention why you’re excited about working with us and how your skills match the job description.
Show Off Your Personality: We love a bit of personality! When writing your application, let your enthusiasm shine through. We’re looking for someone who’s not just qualified but also a great fit for our friendly team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It makes it easier for us to review your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CW Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their special offers and services so you can confidently discuss how you would engage with customers and handle their queries.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice your telephone manner. You could even do mock calls with a friend to get comfortable with handling orders and answering questions. Remember, clarity and confidence are crucial!
✨Show Your Resilience
Be prepared to discuss situations where you've had to deal with difficult customers or high-pressure environments. Highlight your ability to stay calm and find solutions, as this will demonstrate your resilience and suitability for a busy sales environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the internal 'Management Trainee' programme. This shows your interest in growing with the company and helps you gauge if it’s the right fit for you.
