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For Companies At a Glance
- Tasks: Engage with customers, take orders, and advise on special offers in a fast-paced environment.
- Company: A friendly company offering great opportunities and a supportive team culture.
- Benefits: Competitive salary, bonuses, excellent training, and career advancement options.
- Why this job: Join a dynamic team and develop your sales skills while making a real impact.
- Qualifications: Strong communication skills and a reliable, adaptable attitude.
- Other info: Office-based role with a fantastic induction and ongoing support.
The predicted salary is between 25000 - 28000 £ per year.
Overview
Internal Sales / Customer Service - £25k - £28k + great benefits and bonus!
Responsibilities:
- Speaking to our local customers, taking orders from regulars and advising on new special offers.
- You will have excellent communication skills, be resilient and have confidence when liaising with our customers.
- Working within a busy & fast-paced environment answering incoming calls swiftly and handling orders and quotes.
- Calling both existing and potential customers to follow up on enquiries, develop a relationship and convert leads into sales.
- Up-selling and cross-selling a range of products and services.
Requirements / You Will Need:
- An excellent telephone manner.
- Good verbal & written communication skills to ensure customers receive a fantastic service.
- Reliable and committed to working within a small team & the ability to adapt as the business grows.
Office based in our busy friendly Depot. Office hours Mon-Fri, 8.30 - 5.30 with 1 hour lunch.
Excellent Induction, training and ongoing support. You will also be offered to go on our internal 'Management Trainee' program, should you wish to further your career.
This fantastic company offers great opportunities and a pleasant working environment.
Customer Account Advisor in Catterick Garrison employer: CW Recruitment
Contact Detail:
CW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Advisor in Catterick Garrison
✨Tip Number 1
Get to know the company! Before you apply, do a bit of research on their values and culture. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your excellent telephone manner and how you handle customer interactions. Use examples from past experiences to illustrate your points.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Customer Account Advisor in Catterick Garrison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Account Advisor. Highlight your communication skills and any experience in sales or customer service. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your resilience and adaptability, as these are key traits we’re looking for.
Show Off Your Skills: In your application, be sure to highlight your excellent telephone manner and any relevant experience with up-selling or cross-selling. We love candidates who can demonstrate their ability to build relationships with customers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at CW Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its products. Research their special offers and think about how you can up-sell or cross-sell these to customers. This shows that you’re proactive and genuinely interested in helping their business grow.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice your telephone manner and how you articulate your thoughts. You could even do a mock interview with a friend, focusing on how you would handle customer queries and orders. This will help you feel more confident during the actual interview.
✨Show Your Resilience
In a busy environment, things can get hectic. Be prepared to discuss how you handle stress and maintain a positive attitude. Share examples from past experiences where you’ve successfully managed challenging situations, as this will demonstrate your resilience and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the internal 'Management Trainee' programme. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
