We are working with a long-established supplier to major high street brands and supermarkets to expand their womenswear account management team.
The Role
As a Senior Account Manager, you will lead the day-to-day management and growth of key customer accounts, owning the relationship from brief through to delivery. You'll translate customer needs into clear commercial actions, working closely with Design, Product Development, Merchandising, QA and our supply base to deliver ranges that hit target price points, margin and critical path dates.
You'll be responsible for driving sales performance, managing forecasting and order flow alongside resolving issues quickly. This role suits someone who is commercially sharp, highly organised and confident managing multiple stakeholders in a fast-paced supplier environment.
Main Responsibilities
- Act as the primary point of contact for key customers; building strong, long-term relationships with buyers and merchandisers to maximise repeat business and drive high performing accounts.
- Successfully deliver against your customers seasonal and annual plans with speed, fast pace and quality while proactively presenting new ideas to drive additional revenue.
- Meet or exceed all targets related to the account assigned to you, constantly and consistently tracking performance against forecast
- Regularly lead face to face meetings with buyers, presenting ranges and samples that are commercially viable and trend appropriate.
- Present to customers face to face in an engaging and meaningful way, sharing insights, trends and ideas to nurture mutually beneficial partnerships.
- Own the end-to-end order process, from concept and costing through to delivery, briefing internal design and development teams on client requirements and seasonal direction.
- Manage critical paths, liaising with factories, logistics and technical teams to ensure deadlines are consistently met.
- Analyse sales data and market trends to identify new business opportunities and product gaps.
- Manage the PLM system and associated administration accurately and efficiently.
- Work closely with merchandising and production teams to ensure margin targets are met.
- Support the onboarding of new accounts, attending meetings, trade shows and client visits as required.
Your Experience
- Previous experience working for within a fashion wholesale, supplier or private label environment as a Senior Account Manager OR previous experience as a Buyer for a fashion retailer focusing on Ladieswear.
- Strong track record supporting large retail accounts focusing specifically on Ladieswear
- Strong understanding of garment development, costing, critical path management, and retail trading cycles.
- First class communication and relationship-building skills, with the ability to develop trusted partnerships with customers and internal stakeholders.
- Commercially astute, with the ability to interpret market trends and translate them into commercially successful product ranges.
- Highly organised and detail-oriented, with the ability to manage multiple accounts and priorities in a fast-paced environment.
- Previous team leadership or people management experience preferred.
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