At a Glance
- Tasks: Lead a luxury fragrance boutique and inspire your team to deliver exceptional customer experiences.
- Company: Globally celebrated luxury fragrance house known for craftsmanship and storytelling.
- Benefits: Competitive salary, performance bonuses, generous product allowance, and healthcare support.
- Why this job: Shape the success of a landmark location in one of London's iconic retail districts.
- Qualifications: 5+ years in retail management, strong leadership skills, and a passion for luxury fragrances.
- Other info: Opportunities for growth within a global brand and a creative store environment.
The predicted salary is between 36000 - 60000 £ per year.
A globally celebrated luxury fragrance house is looking for an exceptional Store Manager to lead its flagship boutique in London. This is a rare opportunity to join a brand renowned for its craftsmanship, storytelling, and sensory artistry. As Store Manager, you will be the ambassador of the brand - inspiring your team, elevating the in-store experience, and ensuring every customer leaves feeling connected to the world of fragrance. This is a chance to shape the success of a landmark location and represent a house known for creativity, refinement, and emotional connection.
Why This Store Manager Role Stands Out
- Join a brand at the forefront of luxury fragrance, where heritage meets innovation.
- Lead, coach, and develop a passionate team of fragrance experts.
- Take ownership of a boutique located in one of London's most iconic retail districts.
- Work in a culture that celebrates artistry, individuality, and exceptional customer service.
- Influence the sensory journey of every client, turning visits into lasting memories.
Your Responsibilities as Store Manager
Customer Experience & Brand Ambassadorship
- Deliver an exquisite, personalised fragrance experience that exceeds client expectations.
- Build deep and lasting client relationships, focusing on retention, loyalty, and CRM excellence.
- Ensure all team members embody the brand values and act as true fragrance consultants.
Commercial & Retail Excellence
- Drive sales performance and lead the store to achieve ambitious KPIs.
- Analyse commercial reports, client insights, and opportunities to maximise performance.
- Implement effective strategies to elevate conversion, ATV, and overall store productivity.
People Leadership
- Inspire, mentor, and develop your team to reach their full potential.
- Foster a positive, collaborative, and empowered team culture.
- Lead by example in product knowledge, storytelling, and service rituals.
Store Operations & Visual Presentation
- Maintain pristine visual merchandising that reflects brand codes and seasonal storytelling.
- Oversee stock management, replenishment, and fragrance tester inventory.
- Ensure compliance across audits, processes, fragrance handling, and operational standards.
What We’re Looking For
- 5+ years’ retail management experience within luxury beauty, fragrance, fashion, or premium retail.
- A natural leader with strong coaching skills and a passion for team development.
- Proven commercial acumen with consistent KPI achievements.
- A deep appreciation for fragrance, luxury craftsmanship, and sensory retail.
- Exceptional communication, organisation, and problem-solving abilities.
- Someone who thrives in a client-focused environment and loves building relationships.
What’s On Offer
- Competitive salary plus performance-based bonus structure.
- Generous product allowance and staff discount across the fragrance collection.
- Healthcare cash plan and enhanced wellbeing support.
- Opportunities for growth within a global luxury brand.
- A beautifully designed store environment that celebrates creativity and individuality.
Store Manager – Luxury Fragrance Brand – London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager – Luxury Fragrance Brand – London
✨Tip Number 1
Network like a pro! Connect with people in the luxury retail space, especially those who work for the brand you're eyeing. Attend industry events or even pop into the store to chat with current employees – it’s all about making those connections!
✨Tip Number 2
Show your passion for fragrance! When you get the chance to meet with hiring managers or during interviews, share your love for the art of scent. Talk about your favourite fragrances and how they inspire you – it’ll show you’re genuinely invested in the role.
✨Tip Number 3
Prepare for the interview by diving deep into the brand's story and values. Understand their heritage and what makes them unique in the luxury market. This knowledge will help you stand out as a candidate who truly gets the brand and its mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly – it shows initiative and enthusiasm!
We think you need these skills to ace Store Manager – Luxury Fragrance Brand – London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share personal stories or experiences that connect you to the world of luxury scents. We want to see how you can inspire others with your passion.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team of fragrance experts. Make sure to showcase your leadership experience in your application. Talk about how you've mentored others and created a positive team culture. We’re looking for someone who can elevate the in-store experience!
Demonstrate Your Commercial Acumen: We want to know how you’ve driven sales and achieved KPIs in your previous roles. Include specific examples of strategies you've implemented to boost performance. This will show us that you have the commercial mindset we’re after!
Tailor Your Application: Make your application stand out by tailoring it to our brand values and the role. Use keywords from the job description and align your experiences with what we’re looking for. Remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at CVUK
✨Know Your Fragrance
Dive deep into the world of fragrances before your interview. Familiarise yourself with the brand's signature scents, their stories, and the craftsmanship behind them. This knowledge will not only impress but also show your genuine passion for the product.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire and develop your team. Think of specific examples where you've successfully coached team members or improved performance. This is your chance to demonstrate that you can embody the brand's values and lead by example.
✨Client Experience Focus
Be ready to share your strategies for creating exceptional customer experiences. Think about how you’ve built lasting client relationships in the past and be prepared to discuss how you would elevate the in-store experience for this luxury brand.
✨Commercial Acumen is Key
Brush up on your understanding of retail metrics and KPIs. Be prepared to discuss how you've driven sales performance in previous roles and what strategies you would implement to maximise store productivity. Showing that you can analyse data and make informed decisions will set you apart.