At a Glance
- Tasks: Appraise luxury items and deliver exceptional customer service in a vibrant environment.
- Company: Renowned luxury pawn store in Central London with a unique approach.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for growth.
- Other info: Be a brand ambassador and thrive in a fast-paced, rewarding atmosphere.
- Why this job: Join a dynamic team and work with high-value luxury goods every day.
- Qualifications: Experience in retail or pawnbroking, strong communication skills, and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
Renowned for lending to asset rich clients, we lend against and buy fine jewellery, watches, gold, cars, art, designer handbags, antiques, fine wine, cherished plates, rare stamps, coins and other collectables. Our business is outside of the “norm” for a standard pawnbroker and our colleagues deliver exceptional and knowledgeable experience to every client, every time.
The Appraiser is very much a focal point within the store. There is a requirement for outstanding performance delivery against the required business KPIs delivering growth and profit for the business.
The successful candidate will be responsible for delivering an exceptional client experience whilst achieving company objectives. They should be passionate about customer service and thrive on new challenges as well as having previous experience in a customer service facing environment as well as good communication and people skills. They will be commercially intelligent and highly competent in managing high valued products and can adapt to different clientele and situations.
Responsibilities:
- Appraise different items including jewellery, watches and handbags amongst other items
- Retail sales of luxury items of diamond jewellery, prestigious watches and luxury handbags
- Responding to customer enquiries and comments daily by email or telephone as well as face to face
- Maintaining awareness of market trends in the pawnbroking and luxury goods industries, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Role Responsibilities:
- Promoting the organisation locally where possible
- Act as Brand Ambassador and Excellence in standards and brand image
- Reach targets set by Senior Management
Essential Skills or Experience:
- Significant record of delivery in a pawnbroking and/or retail jewellery or high-end handbag store
- Jewellery and/or watch and/or handbag product knowledge
- IT literate (including Outlook and Excel)
- Proven sales and customer service ability
- Highly numerate and literate
- Fluent in the English language
Desirable Skills or Experience but not essential:
- Pawnbroking procedures
- Fine Art and Antiques
- External Jewellery/Gemmology/Watch qualifications
- Luxury goods
They offer a competitive basic salary plus a target related quarterly bonus.
Sales Consultants Wanted - Luxury Pawn Store - Central London employer: CVUK
CVUK is an excellent employer that fosters a creative and collaborative work culture, making it an ideal place for a Trend-Led Ladies Sleepwear Designer. Located in the picturesque town of Sully, employees benefit from a supportive environment that encourages professional growth and innovation, alongside competitive remuneration and flexible working arrangements. With opportunities to work on trend-driven collections and engage with cross-functional teams, this role promises a rewarding experience for those passionate about fashion design.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultants Wanted - Luxury Pawn Store - Central London
✨Tip Number 1
Get to know the luxury pawnbroking scene! Research the latest trends in jewellery, watches, and handbags. This knowledge will help you impress during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or family member to refine your communication skills. Being able to articulate your thoughts clearly and confidently can make all the difference when you're face-to-face with potential clients.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to luxury goods and pawnbroking. Building connections can lead to job opportunities and insider tips that could give you an edge over other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Consultants Wanted - Luxury Pawn Store - Central London
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your enthusiasm for luxury items shine through! We want to see that you’re not just looking for any job, but that you genuinely care about the products and the experience we provide to our clients.
Highlight Relevant Experience:Make sure to showcase any previous experience in customer service or retail, especially if it’s in a luxury setting. We love to see how your past roles have prepared you for this position, so don’t hold back!
Be Personable and Professional:Your written application should reflect your communication skills. Keep it friendly yet professional, as we value good people skills. Remember, you’ll be interacting with high-value clients, so make a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in our industry!
How to prepare for a job interview at CVUK
✨Know Your Products
Before the interview, brush up on your knowledge of luxury items like jewellery, watches, and handbags. Familiarise yourself with current market trends and competitors. This will not only impress the interviewers but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled challenging situations and turned them into positive outcomes. This is crucial for a role that focuses on client experience.
✨Demonstrate Commercial Intelligence
Be ready to discuss how you can contribute to the business's growth and profit. Think about ways you can promote the brand locally and engage with clients effectively. Showing that you understand the commercial side of the role will set you apart.
✨Practice Your Communication Skills
Since this role involves interacting with high-value clients, practice articulating your thoughts clearly and confidently. Role-play common interview questions with a friend or family member to refine your responses and ensure you come across as personable and professional.
