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- Tasks: Guide clients through the luxury made-to-measure journey, from consultation to delivery.
- Company: Join a premium British luxury menswear brand in their flagship London store.
- Benefits: Full-time role with a bonus structure and a chance to work in a heritage-led environment.
- Other info: Opportunity to build lasting client relationships and grow within a dynamic team.
- Why this job: Be part of a team that delivers exceptional personalised shopping experiences in luxury tailoring.
- Qualifications: Experience in luxury retail or tailoring, with strong communication and interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
We are partnering with a premium British luxury menswear brand to recruit a Made‑to‑Measure Specialist for their flagship London location. This is an exciting opportunity for someone passionate about tailoring, luxury client service, and delivering an exceptional personalised shopping experience.
The Role
- As a Made‑to‑Measure Specialist, you will guide clients through the full MTM journey – from consultation and measurements through to fittings and final delivery – ensuring a high‑touch, luxury customer experience throughout.
- You will play a key role in growing the MTM side of the business while maintaining exceptional service standards and strong client relationships.
Client Experience & Sales
- Deliver a luxury, consultative made‑to‑measure experience
- Build and maintain strong long‑term client relationships
- Develop a personal client book and drive repeat business
- Support the achievement of store and individual sales targets
Tailoring & Product Knowledge
- Conduct fittings and measurements with precision
- Advise clients on fit, fabrics, styling, and garment construction
- Maintain strong knowledge of tailoring products, fabrics, and seasonal collections
Store Operations
- Manage MTM orders and track progress through to delivery
- Support in‑store events, client appointments, and activations
- Ensure fitting areas and fabric books are maintained to a premium standard
Team Collaboration
- Work closely with the wider retail and operations teams
- Share client insights and product feedback
- Support training around MTM services where required
What We’re Looking For
- Experience within luxury retail, tailoring, or made‑to‑measure services
- Strong interpersonal and communication skills
- Passion for craftsmanship, styling, and luxury client service
- Commercial mindset with the ability to build lasting client relationships
- Highly organised with strong attention to detail
Additional Information
- Full‑time, London‑based role
- Bonus structure linked to MTM performance
- Opportunity to work within a premium heritage‑led environment
Made to Measure Specialist - London - Premium Menswear Brand employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Made to Measure Specialist - London - Premium Menswear Brand
✨Tip Number 1
Get to know the brand inside out! Research their history, values, and latest collections. This will not only help you in interviews but also show your genuine passion for the luxury menswear industry.
✨Tip Number 2
Network like a pro! Attend events or workshops related to tailoring and luxury retail. Connecting with industry professionals can open doors and give you insider tips on landing that Made to Measure Specialist role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in luxury retail and how it relates to the role. Highlight your interpersonal skills and your passion for delivering exceptional client experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Made to Measure Specialist - London - Premium Menswear Brand
Some tips for your application 🫡
Show Your Passion for Tailoring: When writing your application, let your love for tailoring and luxury menswear shine through. Share any personal experiences or stories that highlight your passion for craftsmanship and client service.
Highlight Your Client Relationship Skills: Make sure to emphasise your ability to build and maintain strong client relationships. Use examples from your past roles where you’ve delivered exceptional service or created memorable experiences for clients.
Be Detail-Oriented: Since this role requires precision in fittings and measurements, showcase your attention to detail in your application. Mention any relevant experiences where your organisational skills made a difference in delivering high-quality service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to see your application and get to know you better!
How to prepare for a job interview at CVUK
✨Know Your Craft
Make sure you brush up on your tailoring knowledge before the interview. Understand the different fabrics, styles, and construction techniques that are relevant to made-to-measure services. This will not only impress your interviewers but also show your genuine passion for the craft.
✨Client-Centric Mindset
Prepare to discuss how you would create a luxury, personalised experience for clients. Think of examples from your past roles where you’ve built strong client relationships or delivered exceptional service. This is key for a role focused on client experience and sales.
✨Showcase Your Organisational Skills
Since this role requires managing MTM orders and tracking progress, be ready to talk about how you stay organised in a fast-paced environment. Share specific strategies or tools you use to keep everything on track, ensuring nothing falls through the cracks.
✨Team Player Attitude
Highlight your ability to collaborate with others. Discuss experiences where you’ve worked closely with retail or operations teams, and how sharing insights and feedback has led to improved client experiences. This will demonstrate that you’re not just focused on individual success but also on team achievements.