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For Companies At a Glance
- Tasks: Drive sales and deliver a bespoke luxury shopping experience to discerning clients.
- Company: Join a prestigious luxury fashion brand in Central London.
- Benefits: Competitive salary, exclusive events, and opportunities for professional growth.
- Why this job: Be part of a high-end retail environment and build lasting client relationships.
- Qualifications: 3+ years in luxury retail with a focus on clienteling and sales success.
- Other info: Collaborative team culture with a passion for fashion and exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, Flagship Store
Reports to: Store Manager
Overview
We are looking for an experienced and sales-driven Senior Sales Associate to join a luxury retail team in London. This role specialises in Ready-to-Wear and Made-to-Order services, offering a bespoke shopping experience to a discerning clientele. The ideal candidate will be commercially driven, highly skilled in clienteling, and passionate about delivering exceptional service within a high-end environment.
Key Responsibilities
- Sales & Clienteling
- Drive sales and consistently exceed personal and store targets through extensive product knowledge and refined sales techniques.
- Deliver a personalised, luxury shopping experience, offering bespoke styling advice and tailored solutions.
- Manage the full sales cycle for both existing and new clients, ensuring a seamless and elevated service.
- Maximise revenue opportunities through Made-to-Order services, product launches, and exclusive events.
- Stay ahead of fashion trends and seasonal collections to provide cutting-edge style recommendations.
- VIC Relationship Management
- Manage and grow a portfolio of VICs (Very Important Clients).
- Build strong, long-term relationships with top-tier clients through regular, personalised follow-ups and tailored communications.
- Utilise CRM tools to track client preferences, purchase history, and special dates, ensuring service is proactive and highly personalised.
- Support and participate in exclusive client events, fittings, and trunk shows to drive engagement and sales.
- Sales Leadership & Target Achievement
- Demonstrate a proven track record of surpassing sales targets, contributing to business growth.
- Consistently achieve personal and store KPIs, setting the standard within the team.
- Identify and nurture new VICs and high-potential leads through exceptional service and relationship-building.
- Provide mentorship to junior team members, offering guidance and support in achieving their sales goals.
- Store Operations & Team Collaboration
- Work alongside store management to ensure sales strategies align with business goals.
- Assist in visual merchandising and maintaining the store's aesthetic to reflect a luxury positioning.
- Collaborate with inventory and stock teams to manage product availability and ensure access to the latest collections.
- Provide leadership during busy periods, ensuring smooth client flows and maintaining exceptional service standards.
Key Requirements
- Minimum 3 years' experience in luxury retail, with a strong focus on clienteling and exceeding sales targets.
- Expertise in Ready-to-Wear and Made-to-Order services, delivering personalised, high-end solutions.
- Proven success in achieving personal and store sales targets in a luxury environment.
- Exceptional client relationship management skills, with experience handling a VIC client base.
- In-depth knowledge of luxury fashion, tailoring, and craftsmanship.
- Highly organised, proactive, and commercially driven.
- Professional, polished, and an ambassador for the luxury retail experience.
- Flexibility to work weekends, evenings, and peak trading periods.
Senior Sales Consultant-Luxury Fashion Brand-Central London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant-Luxury Fashion Brand-Central London
✨Tip Number 1
Network like a pro! Attend luxury fashion events, pop-ups, and store openings to meet industry insiders. We all know that who you know can be just as important as what you know, so get out there and make connections!
✨Tip Number 2
Show off your personality! When you land that interview, let your passion for luxury fashion shine through. We want to see how you can bring your unique flair to the team and create those bespoke shopping experiences for our clients.
✨Tip Number 3
Research, research, research! Know the brand inside out before your interview. Familiarise yourself with our latest collections and understand our client base. This will help you stand out and show us you're genuinely interested in being part of our luxury retail family.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It’s a great way to remind us of your enthusiasm and keep you top of mind as we make our hiring decisions.
We think you need these skills to ace Senior Sales Consultant-Luxury Fashion Brand-Central London
Some tips for your application 🫡
Show Your Passion for Luxury Fashion: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your knowledge of Ready-to-Wear and Made-to-Order services. We want to see how you can bring that passion to our team.
Highlight Your Sales Achievements: Don’t be shy about showcasing your sales successes! Include numbers and examples of how you've exceeded targets in previous roles. This will help us understand your commercial drive and how you can contribute to our store's success.
Personalise Your Application: Tailor your application to reflect the bespoke nature of our brand. Use language that resonates with our luxury clientele and demonstrate your clienteling skills. We appreciate a personal touch that shows you understand our values.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to engage with our digital platforms.
How to prepare for a job interview at CVUK
✨Know Your Product Inside Out
Make sure you have a deep understanding of the luxury fashion items you'll be selling, especially in Ready-to-Wear and Made-to-Order services. Familiarise yourself with the latest collections and trends so you can confidently discuss them during the interview.
✨Showcase Your Clienteling Skills
Prepare examples of how you've successfully built relationships with clients in the past. Highlight your ability to personalise the shopping experience and exceed sales targets through exceptional service. This is key for a role focused on VIC management.
✨Demonstrate Your Sales Achievements
Be ready to share specific metrics or examples that showcase your success in surpassing sales targets. Discuss how you’ve contributed to business growth in previous roles, as this will resonate well with the hiring team.
✨Exude Professionalism and Passion
Dress the part and embody the luxury brand's ethos during your interview. Show your enthusiasm for the role and the brand, as well as your commitment to delivering an exceptional retail experience. Remember, you're not just selling products; you're selling a lifestyle.
