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- Tasks: Lead a passionate team to create unforgettable bridal experiences and drive sales.
- Company: Join a dynamic retail team focused on exceptional customer service.
- Benefits: Competitive pay, career growth, and a fun, stylish work environment.
- Why this job: Be a key player in making brides feel amazing on their special day.
- Qualifications: Strong communication skills and a passion for fashion are essential.
- Other info: Opportunity to develop leadership skills in a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
We are looking for a Senior Bridal Assistant to join a passionate, customer-focused retail team. This is an exciting opportunity to play a key part in leading a growing bridal department, where you will be responsible for providing an unforgettable experience for every bride and maximizing the performance of the bridal suite. As a Senior Bridal Assistant, you will take on a leadership role, connecting the wider store team to the bridal department, offering support, training, and sharing your expertise to maintain consistently high service standards.
Key Responsibilities
- Take on Key Holder duties, including opening and closing the store and ensuring building security.
- Deliver exceptional customer service to exceed expectations and drive sales.
- Be an expert across Bridal and Occasion ranges, confidently offering advice and styling suggestions while cross‐selling other products in‐store.
- Manage all bridal appointments using the booking system, ensuring seamless follow‐ups with customers.
- Maintain a thorough understanding of the bridal stock package, working closely with head office teams to provide product feedback and identify opportunities.
- Oversee the care and maintenance of bridal stock, including managing dry cleaning and conducting regular inventory checks alongside the stock team.
- Stay informed about all in‐store services and identify opportunities to enhance the customer experience through additional services.
- Process customer transactions efficiently, ensuring a smooth, enjoyable shopping experience.
- Handle customer queries and resolve any complaints professionally, turning challenges into opportunities for loyalty‐building.
- Keep up to date with fashion and bridal trends through social media and relevant platforms, sharing insights to enhance the customer experience.
- Build strong, long‐term client relationships, maintaining a loyal customer base.
- Be fully aware of store and individual sales targets, and understand how current performance compares to plans and previous results.
- Play an active role in coaching and developing the team on product knowledge, customer service, and selling techniques.
- Foster a collaborative, positive working environment and lead by example.
- Support the development of new starters, providing guidance as they settle into their roles.
- Maintain high merchandising standards to ensure displays are always visually appealing and well‐organized.
- Adhere to all health and safety procedures, ensuring the wellbeing of the team and customers.
About You
- Passionate about providing exceptional customer experiences.
- An inspiring, hardworking leader who naturally earns the respect of the team.
- A confident communicator with strong written and verbal skills.
- Have an eye for style, with a natural ability to make people feel amazing.
- Honest, reliable, and dependable.
Your Experience
- Strong communication and interpersonal skills.
- Interest in fashion and awareness of current trends.
- Proven track record in sales and delivering outstanding customer service.
- Previous experience in contemporary bridal wear is desirable.
- Experience working as part of a leadership team in a retail environment.
- Tech‐savvy with a good working knowledge of web‐based tools and systems.
Senior Bridal Consultant /London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Bridal Consultant /London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! As a Senior Bridal Consultant, your style matters. Choose an outfit that reflects your personality while also being professional. You want to look the part and feel confident walking into that interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Bridal Consultant /London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for bridal fashion and customer service right from the start. Share your experiences that highlight your love for helping brides find their perfect dress!
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Bridal Consultant role. Highlight any leadership roles or customer service achievements to catch our eye!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Be genuine, share your story, and don’t forget to mention how you can enhance the bridal experience for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at CVUK
✨Know Your Bridal Trends
Make sure you’re up to speed with the latest bridal trends and styles. Research current fashion influences and be ready to discuss how they can enhance the customer experience. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or trained new staff in previous roles. Highlight your ability to inspire and motivate others, as this is key for a Senior Bridal Consultant position. Be ready to discuss how you would foster a positive working environment.
✨Customer Service Excellence
Think of specific instances where you’ve gone above and beyond for a customer. Be prepared to share these stories during the interview, as exceptional customer service is crucial in this role. Show them how you turn challenges into opportunities for loyalty-building.
✨Master the Booking System
Familiarise yourself with common booking systems used in retail, especially those related to bridal appointments. If you have experience with any specific systems, mention it! This will demonstrate your tech-savviness and readiness to manage appointments efficiently.
