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For Companies At a Glance
- Tasks: Oversee logistics operations and optimise supply chain efficiency for multiple brands.
- Company: Dynamic company focused on growth and collaboration.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Why this job: Make a real impact in a fast-paced environment while leading operational improvements.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Join a team that values innovation and offers career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and strategic Operations Manager to oversee and optimize all aspects of our operational performance. This role is pivotal in ensuring supply chain efficiency, cost control, and team productivity, aligning operations with our broader strategic business objectives. The ideal candidate will be proactive, solutions-focused, and possess strong leadership capabilities.
Key Responsibilities
- Manage logistics operations, including warehousing and transportation with 3PL partners, to fulfil both B2B and B2C demand across multiple brands and locations.
- Guide the team in order fulfilment, sales order processing, and managing operational exceptions to ensure accuracy and efficiency.
- Collaborate with 3PL partners to optimize logistics capacity, particularly during peak and promotional periods.
- Maintain and enhance logistics SOPs to drive compliance, streamline processes, and support seamless operations.
- Oversee returns processes, reviewing policies and assessing risks and opportunities to balance efficiency, compliance, and brand protection.
- Lead operational improvement projects to enhance reliability, stability, and the overall e-commerce delivery experience.
- Manage logistics spending, implement cost-saving initiatives, and work towards annual efficiency targets.
- Ensure effective inventory management by investigating discrepancies and driving continuous improvement measures.
Key Skills & Qualifications
- Proven experience in operations management, ideally within FMCG or similar high-volume industries.
- Strong knowledge of supply chain management, logistics, and procurement strategies.
- Excellent negotiation and cost-optimization skills.
- Proficient in inventory management and warehouse operations.
- Strong leadership and team management abilities.
- Analytical mindset with data-driven decision-making skills.
- Effective communication and cross-departmental collaboration skills.
- Familiarity with ERP systems and operational software, preferably Sage.
Preferred Experience
- Experience managing operations for a diverse product portfolio.
- Previous work with international supply chains and 3PL providers.
- Prior knowledge and experience with international container/air shipping logistics is required.
- In-depth understanding of Incoterms and how they apply to international shipping, customs, and freight processes.
- A track record of achieving cost reductions and process efficiencies.
- Experience with technology platforms such as Shopify, and Amazon (Vendor/Seller Central).
What We Offer
- Competitive salary package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- The chance to make a significant impact within a growing company.
Operations Manager in London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on an Operations Manager role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their supply chain challenges and think of solutions you could bring to the table. This shows you're proactive and ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. Quality over quantity, folks!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your strong communication skills.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics, supply chain management, and any relevant achievements that align with our job description. We want to see how your skills can directly contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Share specific examples of how you've improved operational performance in previous roles and how you can bring that expertise to StudySmarter.
Showcase Your Leadership Skills: As an Operations Manager, strong leadership is key. In your application, emphasise your team management abilities and any successful projects you've led. We love seeing candidates who can inspire and guide their teams to success!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our awesome team!
How to prepare for a job interview at CVUK
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their supply chain, logistics processes, and any recent changes they've made. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed logistics or improved operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and leadership capabilities.
✨Familiarise Yourself with Key Metrics
Brush up on important KPIs related to operations management, such as inventory turnover rates and order fulfilment accuracy. Being able to discuss these metrics will showcase your analytical mindset and data-driven decision-making skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's logistics strategies, challenges they face, or how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.
