At a Glance
- Tasks: Deliver a luxury, personalised experience guiding clients through the Made to Measure journey.
- Company: Renowned British menswear heritage brand in Central London.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Why this job: Be a key ambassador for tailoring excellence and build lasting client relationships.
- Qualifications: Strong customer service skills and a passion for menswear tailoring.
- Other info: Join a dynamic team with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
As a Made to Measure Specialist in our flagship store, you will be a key ambassador for tailoring excellence. You will guide clients through the MTM journey, from initial consultation and measurement to final fitting and delivery, ensuring an exceptional and personalised customer experience. You will work closely with the Store Manager and senior operations team to grow the MTM business and uphold the brand's tailoring heritage.
Key Responsibilities- Client Service & Sales
- Deliver a luxury, consultative MTM experience from first appointment to garment handover.
- Build strong client relationships and develop a personal client book of MTM customers.
- Meet and exceed individual and store MTM sales targets through active selling and client outreach.
- Tailoring Expertise
- Conduct precise measurements and fittings, advising on fit, cloth, styling, and construction.
- Provide guidance to clients on seasonal fabric offerings, style options, and finishing details.
- Maintain detailed knowledge of MTM product offerings and production processes.
- Store Operations
- Coordinate MTM order entry and liaise with tailoring partners and internal teams to track progress and ensure timely delivery.
- Assist with trunk shows, client events, and in-store MTM activations.
- Ensure MTM tools, fabric books, and fitting areas are immaculately presented and well maintained.
- Collaboration
- Work closely with the store team and contribute to overall store performance.
- Provide feedback to management on product trends, client preferences, and service opportunities.
- Support training of new staff on MTM services as required.
Made to Measure Specialist – British Menswear Heritage Brand – Central London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Made to Measure Specialist – British Menswear Heritage Brand – Central London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their tailoring heritage and product offerings. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend events or trunk shows related to the brand. Meeting people in the industry can open doors and give you insider info that could be a game-changer for your application.
✨Tip Number 3
Practice your consultative selling skills. Role-play with friends or family to simulate client interactions. The more comfortable you are guiding clients through the MTM journey, the better you'll perform in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the MTM business.
We think you need these skills to ace Made to Measure Specialist – British Menswear Heritage Brand – Central London
Some tips for your application 🫡
Show Your Passion for Tailoring: When writing your application, let your love for tailoring shine through! Share any personal experiences or stories that highlight your connection to the craft. We want to see how you embody the brand's heritage and commitment to excellence.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are customised for this role. Highlight relevant experience in client service and sales, especially in luxury settings. We’re looking for someone who can deliver that exceptional MTM experience, so make it clear how you fit the bill!
Be Specific About Your Skills: Don’t just list your skills; give us examples! If you’ve conducted fittings or have knowledge of fabrics, tell us about it. We want to know how your expertise will contribute to our MTM journey and enhance the customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at CVUK
✨Know Your Tailoring Stuff
Brush up on your knowledge of tailoring techniques, fabrics, and styles. Be ready to discuss how you would guide clients through the MTM journey, showcasing your expertise in measurements and fittings.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built strong client relationships in the past. Think about how you can demonstrate your ability to deliver a luxury, consultative experience that aligns with the brand's heritage.
✨Be Ready to Sell Yourself
Since meeting sales targets is key, come prepared with strategies on how you would actively sell and engage clients. Share any past experiences where you exceeded sales goals or developed a personal client book.
✨Team Player Vibes
Highlight your collaborative spirit! Be ready to discuss how you would work closely with the store team and contribute to overall performance, as well as how you can support training new staff on MTM services.
