Head of E-Commerce/ Retail/ London
Head of E-Commerce/ Retail/ London

Head of E-Commerce/ Retail/ London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the digital transformation of a fashion brand and optimise online customer experiences.
  • Company: Dynamic fashion brand at the forefront of e-commerce innovation.
  • Benefits: Autonomy, collaborative culture, and the chance to shape digital strategy.
  • Why this job: Make a real impact in a high-stakes role that blends fashion and technology.
  • Qualifications: 5+ years in e-commerce, strong leadership, and a data-driven mindset.
  • Other info: Join a close-knit team that values bold thinking and creativity.

The predicted salary is between 43200 - 72000 £ per year.

Now Hiring: Head of E-commerce

Are you a digital leader ready to drive transformation at the intersection of fashion, tech, and customer experience? A fashion brand is looking for an ambitious Head of E-commerce to shape the future of its digital presence and lead the charge in online growth. This is more than a typical e-commerce role - it's a strategic opportunity to take full ownership of online performance, craft a seamless customer journey, and lead a collaborative marketing and trading team. If you thrive in high-impact roles and love turning data into action, we want to hear from you.

What You’ll Be Doing

  • Lead the end-to-end management of the website - overseeing trading, UX, site optimisation, and customer experience.
  • Own the online P&L and forecast the trading calendar with precision and purpose.
  • Collaborate cross-functionally with buying, merchandising, marketing, and customer service teams to deliver an exceptional online journey.
  • Optimise the digital shelf - from product launch to post-purchase - while always thinking two steps ahead.
  • Inspire and lead a high-performing marketing and e-commerce team to reach ambitious targets.

What We’re Looking For

  • 5+ years in a senior digital or e-commerce role, preferably in fashion or consumer retail.
  • Proven experience managing an online P&L and delivering measurable growth.
  • A strong grasp of UX, conversion rate optimisation (CRO), and digital merchandising.
  • A creative, data-driven approach to solving challenges and seizing opportunities.
  • Leadership skills to guide, mentor, and motivate a passionate team.

Why This Role Stands Out

As Head of E-commerce, you’ll play a defining role in shaping digital strategy at a brand where heritage meets innovation. You’ll be part of a close-knit, entrepreneurial leadership team that values bold thinking and real impact. Expect autonomy, collaboration, and a chance to make your mark.

Head of E-Commerce/ Retail/ London employer: CVUK

Join a dynamic fashion brand in London as the Head of E-commerce, where you'll have the opportunity to lead transformative digital strategies and drive online growth. With a focus on collaboration and innovation, the company fosters a vibrant work culture that encourages bold thinking and offers ample opportunities for professional development. Enjoy the autonomy to shape the customer journey while being part of a passionate team dedicated to making a real impact in the industry.
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Contact Detail:

CVUK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of E-Commerce/ Retail/ London

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Prepare for interviews by researching the company and its competitors. We want you to be able to discuss how your experience aligns with their goals, especially in e-commerce and digital strategy. Show them you’re the perfect fit!

✨Tip Number 3

Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who are proactive!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals ready to make an impact in the e-commerce space.

We think you need these skills to ace Head of E-Commerce/ Retail/ London

E-commerce Management
Digital Strategy
Online P&L Management
UX (User Experience)
Conversion Rate Optimisation (CRO)
Digital Merchandising
Data-Driven Decision Making
Leadership Skills
Team Collaboration
Customer Journey Optimisation
Trading Calendar Forecasting
Performance Analysis
Creative Problem Solving
Mentoring and Coaching

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Head of E-commerce. Highlight your experience in digital leadership, especially in fashion or consumer retail, and showcase any measurable growth you've achieved.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your skills align with our vision. Don't forget to mention your creative, data-driven approach!

Showcase Your Leadership Skills: We want to see how you inspire and lead teams. Share examples of how you've guided your team to success in previous roles, especially in high-impact situations. Leadership is key for us!

Apply Through Our Website: For the best chance of standing out, make sure to apply through our website. It helps us keep track of applications and ensures your details reach the right people quickly!

How to prepare for a job interview at CVUK

✨Know Your Numbers

As a candidate for the Head of E-commerce role, you should be ready to discuss your experience with online P&L management. Brush up on key metrics and be prepared to share specific examples of how you've driven measurable growth in previous roles.

✨Showcase Your Strategic Mindset

This isn't just about managing a website; it's about shaping digital strategy. Be ready to talk about how you've crafted customer journeys and optimised user experiences. Think of concrete examples where your strategic decisions led to significant improvements.

✨Collaboration is Key

Highlight your experience working cross-functionally with teams like buying, merchandising, and marketing. Prepare anecdotes that demonstrate your ability to inspire and lead diverse teams towards a common goal, especially in high-pressure situations.

✨Be Data-Driven and Creative

The ideal candidate will balance creativity with data analysis. Come equipped with examples of how you've used data to inform your decisions and drive innovation. Show them how you can turn insights into actionable strategies that enhance the online shopping experience.

Head of E-Commerce/ Retail/ London
CVUK
Location: London

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