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For Companies At a Glance
- Tasks: Support the Store Manager in delivering exceptional customer experiences and driving sales.
- Company: Join a fast-growing, purpose-led international brand at Westfield London.
- Benefits: Enjoy competitive salary, staff discounts, 28 days holiday, and clear progression opportunities.
- Why this job: Shape the in-store experience and develop your leadership skills in a dynamic team.
- Qualifications: Experience in retail management with strong leadership and customer service skills.
- Other info: Be part of an exciting new store opening and foster a positive, inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
We are looking for a passionate and commercially driven Assistant Store Manager to join the leadership team of a new premium retail store opening at Westfield London. In this role, you will support the Store Manager in delivering exceptional customer experiences while driving commercial performance and operational standards. You will lead, coach and inspire a team of passionate retail professionals, ensuring the highest standards of service, presentation and in-store experience. This is a fantastic opportunity to join a growing international business at a key stage of expansion, offering strong personal and professional development potential.
Key Responsibilities
- Business & Operations
- Support the Store Manager in delivering commercial objectives, KPIs and retail strategy.
- Monitor daily sales and contribute to action plans to optimise performance.
- Oversee store operations including opening, closing, cash handling, compliance and stock management.
- Ensure operational excellence in back-of-house processes including deliveries, stock control and loss prevention.
- Customer Experience
- Lead by example on the shopfloor, providing expert, personalised advice to customers.
- Support the team in delivering a warm, educational and engaging in-store experience.
- Gather customer feedback and insights, sharing them with management to help enhance the customer journey.
- Maintain high standards of visual merchandising and stock presentation at all times.
- Leadership & Team Development
- Support the recruitment, onboarding and training of new team members.
- Motivate and coach the store team to deliver exceptional service and meet sales targets.
- Provide regular, constructive feedback to drive individual and team performance.
- Foster a positive, inclusive and values-led store culture.
Skills & Experience
- Previous experience as a Supervisor, Assistant Store Manager or Keyholder within a premium beauty, wellness, lifestyle, or high-footfall retail environment.
- Strong leadership and people management skills with a positive, motivational approach.
- Commercially aware with the ability to drive sales and contribute to KPI achievement.
- Excellent customer service skills with a passion for delivering memorable retail experiences.
- Highly organised, reliable, and proactive with solid operational and stock management experience.
- Strong communication skills and a collaborative, hands-on mindset.
- Flexibility to work a range of shifts including weekends and evenings.
Why Join Us?
This is a unique opportunity to be part of an exciting new store opening for a fast-growing, purpose-led international brand entering the UK market. You will have the chance to shape the in-store customer experience, contribute to the success of a dynamic team, and develop your leadership skills in a progressive, people-focused business.
Benefits
- Competitive salary
- Staff discount
- 28 days holiday (including bank holidays)
- Clear progression opportunities within a growing business
- Company pension scheme
If you are passionate about people, wellness, premium retail and creating memorable customer experiences - we would love to hear from you.
Assistant Store Manager – Wellbeing – Westfield London employer: CVUK
Contact Detail:
CVUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager – Wellbeing – Westfield London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences align with the role of Assistant Store Manager and be ready to share those stories.
✨Tip Number 3
Dress the part! Since this is a premium retail position, make sure your outfit reflects the brand's image. Looking sharp shows that you understand the importance of presentation and are serious about the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm for the role and the company.
We think you need these skills to ace Assistant Store Manager – Wellbeing – Westfield London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellbeing and premium retail shine through. We want to see how passionate you are about creating memorable customer experiences!
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in leadership roles. We love seeing how you've driven sales and contributed to team success in previous positions.
Be Specific: Use specific examples to demonstrate your skills and achievements. Whether it’s about coaching a team or improving customer satisfaction, we want to hear the details that make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Westfield London.
How to prepare for a job interview at CVUK
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully motivated or coached a team. Highlight how you’ve contributed to achieving sales targets or improved customer experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or manage stock issues, and be ready to discuss how you resolved them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the store's vision, team culture, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
