CVUK is partnering with a fast-growing consumer brands business to appoint an experienced Customer Operations Manager who will own the customer journey from order receipt through to fulfilment, delivery and resolution. You will manage end-to-end order management across retail, wholesale and marketplace customers, delivering excellent service while driving process improvements and system automation.
Collaborating with Planning, Logistics and 3PL partners, you will pre-empt issues, resolve delays
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Customer Operations Lead - End-to-End Order Fulfillment employer: CVUK
CVUK is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the heart of the fashion industry. With a strong focus on employee growth, we provide ample opportunities for professional development and collaboration within a high-performing team. Our commitment to data-driven strategies and customer-centric campaigns ensures that you will play a pivotal role in shaping the future of our iconic brand while enjoying the vibrant atmosphere of the fashion capital.
