Overview
Join a leading online jewellery retailer known for creating high-quality pieces that celebrate life's meaningful moments. We're looking for a CRM Executive to deliver personalised campaigns, strengthen customer relationships, and drive engagement.
Responsibilities
- Plan and execute multi-channel campaigns across email, SMS, WhatsApp, and push notifications.
- Build and manage customer segments using insights and behaviour.
- Ensure campaigns are accurate, on-brand, and aligned with business priorities.
- Monitor performance, run A/B tests, and optimise campaign results.
- Support database growth, lifecycle marketing, and subscriber engagement.
- Maintain GDPR compliance and email deliverability.
Qualifications
- 2-3 years of CRM or email marketing experience, ideally in eCommerce or retail.
- Strong copywriting, organisational, and analytical skills.
- Experience with Bloomreach Engagement or similar CRM platforms.
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CRM Executive – Jewellery – London employer: CVUK
CVUK is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the heart of the fashion industry. With a strong focus on employee growth, we provide ample opportunities for professional development and collaboration within a high-performing team. Our commitment to data-driven strategies and customer-centric campaigns ensures that you will play a pivotal role in shaping the future of our iconic brand while enjoying the vibrant atmosphere of the fashion capital.
