CVUK Group in London is seeking a Customer Operations Manager to own the order journey from receipt to fulfilment, delivery and issue resolution. The role spans retail, wholesale and marketplace channels, combining exceptional customer service with rigorous order management and process improvement.
You will coordinate with Planning, Logistics and 3PL partners, manage backorders and stock issues, and drive improvements to OTIF and response times.
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Customer Operations Lead - Beauty & FMCG employer: CVUK Group
CVUK Group is an exceptional employer located in the heart of central London, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside a supportive culture that values proactive contributions. Join us to be part of a forward-thinking team where your expertise in finance will directly impact our international expansion and operational efficiency.
