Overview
Join a leading online jewellery retailer known for creating high-quality pieces that celebrate life's meaningful moments. We're looking for a CRM Executive to deliver personalised campaigns, strengthen customer relationships, and drive engagement.
Responsibilities
- Plan and execute multi-channel campaigns across email, SMS, WhatsApp, and push notifications.
- Build and manage customer segments using insights and behaviour.
- Ensure campaigns are accurate, on-brand, and aligned with business priorities.
- Monitor performance, run A/B tests, and optimise campaign results.
- Support database growth, lifecycle marketing, and subscriber engagement.
- Maintain GDPR compliance and email deliverability.
Qualifications
- 2-3 years of CRM or email marketing experience, ideally in eCommerce or retail.
- Strong copywriting, organisational, and analytical skills.
- Experience with Bloomreach Engagement or similar CRM platforms.
CRM Executive – Jewellery – London employer: CVUK Group
CVUK Group is an exceptional employer located in the heart of central London, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, alongside a supportive culture that values proactive contributions. Join us to be part of a forward-thinking team where your expertise in finance will directly impact our international expansion and operational efficiency.
