At a Glance
- Tasks: Manage tax returns and ensure all documents are organised and ready.
- Company: Fast-paced tax office with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and paid overtime opportunities.
- Other info: Comprehensive training provided; work varied shifts from February to April.
- Why this job: Gain valuable experience in the Canadian tax system while developing your skills.
- Qualifications: Organisational skills, attention to detail, and customer service experience preferred.
The predicted salary is between 19.6 - 21.84 £ per hour.
The Tax Associate is responsible for managing both online and drop-off tax returns received by the office. This includes initiating the files and ensuring all necessary documents are organized and in place.
The position will require someone who is organized, has strong customer service skills, and an unshakable good attitude. Our office is very fast paced and requires the candidate to display strong multi-tasking abilities and remain calm under pressure. Attention to detail is crucial and previous customer service experience is an asset. Candidates should have an understanding of Canada’s privacy laws, a strong base of knowledge in the Canadian Income Tax Act and speak clear and fluent English. A desire to learn, improve, and excel is an asset.
Software used includes Tax Cycle (tax software), Adobe Acrobat, Microsoft Office (Word and Excel), Google Suite, and more. Training will be provided.
Job Requirements
- Registration for My Account with CRA is required; therefore students will need their SIN and most recent Notice of Assessment from CRA before their first shift.
- Basic knowledge of the Canadian Tax System and the ability to identify various tax forms.
- Organizational skills and attention to detail are a must in this position.
- The ability to communicate clearly and effectively to both clients and other team members.
- The selected candidates will be expected to work a variety of weekday, evening, and Saturday shifts February through April. We operate on extended hours during the three months and our hours of operation are Monday through Friday 9:00 am - 9:00 pm and Saturday 9:00 am - 6:00 pm. Most shifts will be either 4 or 8 hours. The hours for this position will vary from week to week, approximately 35-40 hrs each week. Additional hours, and paid overtime, may be available to those who are interested.
- Training is 3 weeks in January, consisting of 4.5 hour shifts either 9:00am - 1:30pm or 1:30pm - 6pm.
Training
We provide extensive training on Tax Cycle (tax software), the Canadian income tax system, and our internal policies, procedures, and health and safety protocols (including, but not limited to, COVID-19 safety).
Compensation
$19.60 - $21.84 per hour based on experience and availability. Overtime rate of $29.40 - $32.76 per hour.
Tax Associate employer: Cvtax
As a Tax Associate, you will thrive in a dynamic and supportive environment that values your growth and development. Our commitment to extensive training ensures you gain a solid understanding of the Canadian tax system while working alongside a team that prioritises collaboration and customer service excellence. With flexible hours and competitive pay, we offer a rewarding opportunity for those looking to make a meaningful impact during the busy tax season.
StudySmarter Expert Advice🤫
We think this is how you could land Tax Associate
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your skills match the job description and be ready to share examples.
✨Tip Number 3
Dress the part! Even if the office is casual, looking polished shows you care. A smart outfit can boost your confidence and make a great first impression on your potential employers.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Tax Associate
Some tips for your application 🫡
Show Off Your Organisational Skills:When you're writing your application, make sure to highlight your organisational skills. We want to see how you keep things in order and manage your time effectively, especially in a fast-paced environment like ours.
Communicate Clearly:Since you'll be dealing with clients and team members, it's crucial to demonstrate your communication skills in your application. Use clear and concise language to show us that you can convey information effectively.
Mention Your Customer Service Experience:If you've got any previous customer service experience, don't forget to mention it! We value a good attitude and the ability to handle client interactions smoothly, so let us know how you've excelled in this area.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get you started on your journey with StudySmarter!
How to prepare for a job interview at Cvtax
✨Know Your Tax Basics
Brush up on your knowledge of the Canadian Income Tax Act and common tax forms. Being able to discuss these topics confidently will show that you’re prepared and understand the role.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or organised documents. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Customer Service Skills
Think of scenarios where you provided excellent customer service. Be ready to share how you handled difficult situations, as this role requires strong communication and a positive attitude.
✨Familiarise Yourself with the Software
If you have experience with Tax Cycle, Adobe Acrobat, or Microsoft Office, be sure to mention it. If not, take some time to learn the basics of these tools, as it will show your eagerness to learn and adapt.
