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For Companies At a Glance
- Tasks: Assist customers, manage transactions, and maintain store operations.
- Company: CVS Health is a leading health solutions company dedicated to transforming healthcare.
- Benefits: Enjoy competitive pay, flexible schedules, and comprehensive wellness programs.
- Why this job: Make a positive impact on people's health while working in a supportive team environment.
- Qualifications: Must be at least 16 years old; retail experience preferred but not required.
- Other info: Full-time position with opportunities for growth in the pharmacy.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Retail Store Associates play a meaningful role within the CVS Health family. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.
Essential Functions
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
- Supporting opening and closing store activities, when needed.
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Required Qualifications
- At least 16 years of age.
- Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
- High School Diploma Or Equivalent Preferred But Not Required.
Time Type
Full time
Pay Range
The Typical Pay Range For This Role Is $15.00 - $19.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great Benefits For Great People
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Store Associate employer: CVS Health
Contact Detail:
CVS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Associate
✨Tip Number 1
Familiarise yourself with CVS Health's mission and values. Understanding their commitment to customer care and community health will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Practice your customer service skills. Since the role involves providing exceptional service, consider role-playing scenarios where you handle various customer interactions, demonstrating empathy and problem-solving abilities.
✨Tip Number 3
Be prepared to discuss your flexibility and teamwork. Highlight any past experiences where you've worked in a team or adapted to changing situations, as these are crucial for a Store Associate role at CVS Health.
✨Tip Number 4
Research the specific services and products offered by CVS Health. Being knowledgeable about their offerings will not only impress your interviewers but also enable you to provide better service to customers if hired.
We think you need these skills to ace Store Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Associate at CVS Health. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to provide excellent customer service and any previous retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and customer service. Mention specific examples of how you've positively impacted customers in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at CVS Health
✨Show Your Customer Service Skills
As a Store Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to anticipate needs and resolve issues with compassion.
✨Demonstrate Teamwork
CVS Health values collaboration. Be ready to discuss experiences where you worked effectively as part of a team. Emphasise your willingness to support colleagues and contribute to a positive work environment.
✨Know the Company Values
Familiarise yourself with CVS Health's mission and values. During the interview, express how your personal values align with theirs, particularly around caring for customers and community health.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or managing multiple tasks. Practise your responses to ensure you can convey your problem-solving skills and ability to stay organised under pressure.
