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For Companies At a Glance
- Tasks: Supervise store operations and support management while learning essential leadership skills.
- Company: Join CVS Health, a leading health solutions company with a compassionate culture.
- Benefits: Competitive pay, flexible schedules, medical plans, and tuition assistance.
- Why this job: Kickstart your career in retail management with real responsibilities and growth opportunities.
- Qualifications: Strong communication skills and a willingness to learn; retail experience is a plus.
- Other info: Part-time role with potential for promotion to supervisory positions.
Overview
Join to apply for the Shift Supervisor Trainee role at CVS Health.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
- Management: Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all activities
- Effectively communicate information both to and from store management and crews
- Customer Service: Assist customers with their questions, problems and complaints
- Promote CVS customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
Required Qualifications
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills.
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
Preferred Qualifications
- Experience in retail.
Education
High School Diploma Or Equivalent Preferred But Not Required.
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
The Typical Pay Range For This Role Is $16.00 – $26.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
Great Benefits For Great People
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 11/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Shift Supervisor Trainee employer: CVS Health
Contact Detail:
CVS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor Trainee
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CVS Health. Understand their values and mission, and think about how you can contribute to their goal of transforming health care. This will show them you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your communication skills and how you can demonstrate your customer service experience. Remember, they want to see how you handle situations, so be ready to share examples!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It doesn’t have to be a suit, but aim for smart-casual that reflects the CVS culture. You want to show you’re serious about the role!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the Shift Supervisor Trainee role!
We think you need these skills to ace Shift Supervisor Trainee
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Shift Supervisor Trainee role. We want to see how you can contribute to our mission of transforming health care!
Show Off Your Customer Service Skills: Since customer service is key in this role, share specific examples of how you've provided excellent service in the past. We love hearing about your experiences that demonstrate your ability to handle customer relations effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CVS Health
✨Know the CVS Culture
Before your interview, take some time to understand CVS Health's mission and values. Familiarise yourself with their commitment to customer service and community health. This will help you align your answers with what they value most.
✨Showcase Your Customer Service Skills
As a Shift Supervisor Trainee, you'll need to demonstrate strong customer service abilities. Prepare examples from your past experiences where you handled customer issues effectively or went above and beyond to ensure satisfaction.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving and leadership skills. Think of scenarios where you had to lead a team or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company. This shows your genuine interest in the position and helps you gauge if CVS Health is the right fit for you.
