Veterinary Receptionist

Are you passionate about making pets a priority? Here at CVS, so are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at The Village Veterinary Centre – Smallfield.

Location: Ebenezer Chapel, Chapel Road, Smallfield, Horley RH6 9JH

Contract: Permanent

Hours: 40 hours per week

About The Village Veterinary Centre – Smallfield

Take a look at the practice here: The Village Veterinary Centre, Smallfield | The Vet Collection

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce division.

Our success is driven by the passion our people have for animals and for making pets a priority, which is at the heart of our work every day.

Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants, and Receptionists do daily in the UK: CVS Ode to Veterinary Professionals

About the role:

Day-to-day duties include:

• Answering phones and booking appointments
• Responding to queries via phone, in person, and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• Providing a warm and welcoming experience to our clients

What we\’re looking for in our Veterinary Receptionist:

• Previous Receptionist experience is essential, veterinary experience is a plus!
• Resilient, with the ability to handle potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Excellent customer service skills and experience dealing with the public
• A positive attitude and strong teamwork skills
• Proficiency in Microsoft Office and other database management systems

What we can offer you:

We understand benefits are important and vary by individual. Here are some of what we offer:

• Salary in line with the NMW
• Generous annual leave of 5 weeks plus Bank Holidays (pro-rata)
• Supportive and collaborative team environment
• Staff discount on veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• And more! For a full list, click here: CVS Employee Benefits – what we can offer you!

Note: We cannot accept applications from candidates without the Right to Work in the UK, as we are unable to provide visa sponsorship for clinical support roles.

CVS is committed to an inclusive workplace where all colleagues are encouraged to be themselves, where diversity is celebrated, and everyone can deliver their best.

We aim to build a workforce that reflects our diverse communities and the people we serve.

To apply for this position, please click \’Apply Now\’.

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