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For Companies At a Glance
- Tasks: Provide friendly service, manage appointments, and assist clients with their pets.
- Company: Charter Vets, a caring and professional veterinary practice.
- Benefits: Competitive salary, 5 weeks paid holiday, and flexible part-time hours.
- Why this job: Join a passionate team and make a difference in the lives of pets and their owners.
- Qualifications: Good IT skills and a friendly attitude; experience is a plus but not required.
- Other info: Work across multiple sites with opportunities for growth in a supportive environment.
Overview
We have an exciting opportunity to expand the reception team at Charter Vets.
As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work within a team, sometimes under high pressure.
Responsibilities
- Answering the telephone, booking appointments and processing prescription requests.
- Dealing with clients at the reception desk, taking payments and dealing with enquiries.
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
- Cleaning duties are involved.
- This position will be part time at approximately 20-25 hours per week
- Including weekends on a rota basis and some bank holidays
- This role will be located at our 3 sites, Roundswell, Pilton and Mullacott, so transportation is essential.
Requirements
- Previous veterinary receptionist experience would be preferable but not essential.
- Good IT skills for recording information in our IT system.
Benefits and Details
- Competitive salary
- 5 weeks paid holiday plus bank holidays
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Veterinary Receptionist employer: CVS Group
Contact Detail:
CVS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the company! Research Charter Vets and their values. When you walk in for your interview, show us that you understand what we do and how you can fit into our team. It’ll make a great impression!
✨Tip Number 2
Practice your communication skills. As a veterinary receptionist, you'll be the friendly face of our practice. Role-play with a friend or family member to get comfortable answering calls and dealing with clients. We want to see your personality shine!
✨Tip Number 3
Be ready for those high-pressure moments! Think about times you've handled stress before and be prepared to share those experiences. We need someone who can keep calm and carry on, especially when things get busy at the reception desk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Charter Vets!
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Veterinary Receptionist, you'll be the first point of contact for our clients and their pets!
Highlight Relevant Experience: Even if you don't have direct experience as a veterinary receptionist, think about any customer service roles you've had. We love seeing how your past experiences can translate into this role, so make sure to mention any relevant skills or situations that showcase your ability to handle enquiries and work under pressure.
Be Clear and Concise: We appreciate a well-structured application! Keep your sentences clear and to the point. Use bullet points if necessary to highlight your skills and experiences. This makes it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Charter Vets and what we stand for!
How to prepare for a job interview at CVS Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Veterinary Receptionist entails. Familiarise yourself with the responsibilities listed in the job description, like booking appointments and handling client enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for clients and their pets. Practice how you would greet clients and handle their queries. Think about examples from your past experiences where you've provided excellent customer service, especially in high-pressure situations.
✨Brush Up on IT Skills
Since good IT skills are preferable, take some time to review any relevant software or systems you might encounter. If you have experience with similar systems, be ready to discuss that. If not, show your willingness to learn and adapt quickly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the work environment at Charter Vets, and how they handle busy periods. This shows you're genuinely interested in the position and helps you assess if it's the right fit for you.
