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For Companies At a Glance
- Tasks: Support Vets and Nurses in providing exceptional care to animals.
- Company: Join CVS Group, a leading veterinary services provider in the UK.
- Benefits: Enjoy flexible hours, generous leave, staff discounts, and health benefits.
- Why this job: Make a real difference in animal welfare while working in a supportive team.
- Qualifications: Strong communication skills and experience in animal care are essential.
- Other info: Part-time role with 30 hours per week; must have Right to Work in the UK.
Overview
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Marske Veterinary Practice.
This is a part time role, working 30 hours per week (3 x 10-hour shifts).
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Responsibilities
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we are looking for
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more! Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’.
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Patient Care Assistant employer: CVS Group
Contact Detail:
CVS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Care Assistant. Understanding the day-to-day responsibilities, such as assisting vets and nurses, will help you demonstrate your enthusiasm and readiness for the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your passion for animal welfare by volunteering at local shelters or veterinary clinics. This hands-on experience not only enhances your CV but also gives you real-life examples to discuss when networking or interviewing.
✨Tip Number 3
Connect with current or former employees of Marske Veterinary Practice on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Prepare for potential interview questions by practising responses that highlight your communication skills and empathy. Think of scenarios where you've successfully handled emotional situations, as these qualities are crucial for a Patient Care Assistant.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Care Assistant. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in animal care or customer service. Mention specific tasks you've performed that relate to the responsibilities listed in the job description.
Show Your Passion: Express your enthusiasm for animal welfare and veterinary care in your application. Share personal anecdotes or experiences that demonstrate your commitment to making pets a priority.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CVS Group
✨Show Your Passion for Animals
Make sure to express your enthusiasm for animal care during the interview. Share any personal experiences you have with pets or in animal welfare, as this will demonstrate your genuine interest in the role.
✨Highlight Your Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both the veterinary team and pet owners. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Empathy and Resilience
Be ready to discuss how you handle emotionally challenging situations, such as dealing with distressed pet owners. Show that you can remain calm and supportive, which is crucial in a veterinary environment.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios you might face in the role, such as handling animals or assisting in emergencies. Think through your responses and consider how you would apply your skills in real-life situations.
