At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a historic setting.
- Company: Canterbury Cathedral, a symbol of heritage and community.
- Benefits: Flexible shifts, supportive team, and unique work environment.
- Other info: Perfect for those seeking variety and a dynamic work atmosphere.
- Why this job: Join a friendly team and gain valuable experience in hospitality.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
About Canterbury Cathedral
Canterbury Cathedral is the cathedral of the Archbishop of Canterbury, the leader of the Church of England and symbolic leader of the worldwide Anglican Communion. Located in Canterbury, Kent, it is one of the oldest Christian structures in England and forms part of a World Heritage Site.
Do you love meeting people and delivering exceptional service? We're looking for a friendly, professional Casual Receptionist to be the welcoming face of Canterbury Cathedral Lodge.
About the role:
This is a flexible, casual position perfect if you're looking for variety. You'll play a key role in creating a warm, hotel-style experience for every guest.
What you'll be doing as a Casual Receptionist:
- Welcoming guests and delivering first-class customer service
- Handling reservations, enquiries, and guest check-ins
- Managing billing, payments, and daily cashing up
- Operating the switchboard and coordinating with departments
- Supporting guests with information, luggage, and room access
- Occasionally helping out with events and other departments
What we're looking for in a Casual Receptionist:
- Experience in a reception or customer-facing role
- Strong admin and IT skills (Outlook, Word, etc.)
- Excellent communication and people skills
- A flexible, reliable team player who can work evenings/weekends
- A polished, professional, and welcoming approach
Why join us?
- Work in a unique and historic setting
- Gain experience across hospitality and events
- Be part of a supportive, friendly team
- Flexible shifts to fit your lifestyle
Our recruiting Approach
As applications are received, interviews may take place prior to the advertised closing date. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. We welcome applications from underrepresented groups. Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. At this time, Canterbury Cathedral is unable to provide visa sponsorship. Applicants must already hold the right to work in the UK.
Casual Receptionist in Canterbury employer: CVMinder
Canterbury Cathedral offers a unique and historic work environment, perfect for those who thrive in customer service roles. As a Casual Receptionist, you'll be part of a supportive team, enjoying flexible shifts that accommodate your lifestyle while gaining valuable experience in hospitality and events. Join us to be the welcoming face of a World Heritage Site and contribute to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Canterbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at CVMinder and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist in Canterbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at CVMinder that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at CVMinder.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at CVMinder get a sense of who you are beyond your experience!
How to prepare for a job interview at CVMinder
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at CVMinder and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
