Customer Experience Leader: Strategy, Insight & Engagement in Motherwell

Customer Experience Leader: Strategy, Insight & Engagement in Motherwell

Motherwell Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead teams to enhance customer experience and implement service improvements.
  • Company: Clyde Valley Group, committed to diversity and inclusion.
  • Benefits: Flexible working arrangements and a competitive benefits package.
  • Other info: Great opportunities for personal and professional growth.
  • Why this job: Make a real difference in customer service and drive impactful change.
  • Qualifications: Proven leadership experience and a passion for customer engagement.

The predicted salary is between 40000 - 50000 Β£ per year.

cvha is seeking a Customer Experience Manager to provide strategic and operational leadership for customer services across Clyde Valley Group.

The role involves leading teams, ensuring customer feedback informs strategies, and implementing service improvements.

Ideal candidates will have proven leadership experience and a commitment to diversity and inclusion.

The position offers a competitive benefits package, including flexible working arrangements and opportunities for growth.

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Customer Experience Leader: Strategy, Insight & Engagement in Motherwell employer: Cvha

Clyde Valley Group is an exceptional employer that prioritises employee well-being and professional development. With a strong commitment to diversity and inclusion, we foster a collaborative work culture where your insights directly shape customer strategies. Located in a vibrant community, we offer flexible working arrangements and a competitive benefits package, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Cvha Recruitment Team

We think you need these skills to ace Customer Experience Leader: Strategy, Insight & Engagement in Motherwell

Leadership Experience
Customer Service Management
Strategic Planning
Operational Leadership
Team Management
Customer Feedback Analysis
Service Improvement Implementation