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- Tasks: Manage customer experiences and oversee multiple event projects with a focus on success.
- Company: Leading events technology provider in Greater London with a dynamic team.
- Benefits: Competitive salary, travel opportunities, and a chance to work with innovative technology.
- Why this job: Be at the forefront of exciting events and make a real difference for clients.
- Qualifications: Bachelor's degree and experience in customer success or event planning required.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading events technology provider in Greater London is seeking a Customer Success Manager to oversee customer experiences before and during events. The role involves managing multiple projects, troubleshooting issues, and supporting clients with Cvent's technology.
Ideal candidates will have:
- A Bachelor's degree
- Experience in customer success or event planning
- Excellent communication skills
Up to 40% travel required for onsite event support, along with strong business ethics and integrity.
Senior Event Project Manager - Customer Success employer: Cvent
Contact Detail:
Cvent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Event Project Manager - Customer Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its technology. Familiarise yourself with Cvent's offerings and think about how your experience aligns with their needs. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Senior Event Project Manager, you'll need to convey ideas clearly and effectively. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Event Project Manager - Customer Success
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in customer success or event planning. We want to see how you've managed projects and supported clients in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description, like 'customer experiences' and 'Cvent's technology', to show us you understand what we're looking for.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cvent
✨Know Your Stuff
Make sure you’re familiar with the events technology landscape, especially Cvent's offerings. Brush up on your knowledge of event planning and customer success strategies so you can speak confidently about how you can enhance client experiences.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your project management skills and how you've successfully navigated challenges in customer success or event planning. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you come across as confident and engaging.
✨Be Ready to Travel
With up to 40% travel required, be prepared to discuss your flexibility and willingness to be onsite for events. Share any relevant experiences where you’ve successfully managed travel logistics while maintaining high standards of customer service.
