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- Tasks: Lead strategic growth and retention for key client accounts in the events industry.
- Company: Join Cvent, a leader in hospitality technology with a global impact.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Shape the future of work by integrating AI into client strategies and solutions.
- Qualifications: 7+ years in account management or customer success, preferably in SaaS or hospitality.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 48000 - 84000 £ per year.
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we are transforming the meetings and events industry through innovative technology that powers the human connection.
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we are committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We are looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
We are seeking a strategic, influential, and operations-minded Manager, Sourcing & Housing Solutions to lead the growth, retention, and expansion of a portfolio of mid-market to enterprise clients. This role is responsible for shaping the client strategy, driving long-term account value, and overseeing cross-functional engagement to ensure our Venue Sourcing customers achieve measurable business outcomes. You will serve as the executive point of contact for high-value accounts, guiding them through product adoption, global expansion, and optimization of Cvent's Sourcing & Housing solutions.
In this role, you will:
- Own the executive relationship with key client accounts, serving as a strategic advisor and ensuring alignment to clients' long-term business goals.
- Develop and execute multi-year account strategies focused on retention, expansion, and customer value realization.
- Build and maintain relationships with C-suite and VP-level stakeholders to drive adoption, influence buy-in, and position Cvent as a strategic partner.
- Lead the full revenue lifecycle for assigned accounts, including renewals, expansion strategies, multi-solution upsells, and cross-product growth opportunities.
- Create and manage annual revenue plans per account, setting aggressive yet achievable growth targets.
- Evaluate account performance, forecasting risks and opportunities using data-driven analysis.
- Guide internal teams on growth strategy execution and customer success planning to meet financial objectives.
- Partner with Sales, Strategic Accounts, Client Services, Product, and Marketing to align on customer goals, coordinate key initiatives, and streamline delivery of client outcomes.
- Influence product roadmap discussions by advocating for client needs, market trends, and feature enhancements.
- Lead internal account reviews, guiding teams on strategy, risk mitigation, and performance optimization.
- Oversee the resolution of escalated client issues, ensuring exceptional response times and high customer satisfaction.
- Establish account management best practices, SOPs, and scalable processes for onboarding, benchmarking, and expansion.
- Promote high adoption of Exchange Solutions by developing tailored engagement plans.
- Conduct executive-level business reviews, presenting data on performance, sourcing trends, and ROI.
- Analyze client usage patterns, vertical-specific trends, and sourcing volume to inform growth strategies and reporting.
- Identify emerging opportunities across business units and global markets, ensuring clients continuously leverage the full value of Cvent's sourcing ecosystem.
- Provide strategic insights to internal leadership regarding client challenges, growth potential, and competitive landscape.
Here’s what you need:
- Bachelor's degree required; advanced degree preferred.
- 7+ years of progressive experience in account management, customer success, or strategic consulting within SaaS, hospitality, travel, or event management industries.
- Demonstrated success managing enterprise-level accounts and multi-million-dollar portfolios.
- Strong executive presence with the ability to influence and communicate effectively at senior levels.
- Proven track record of driving revenue growth, leading negotiation cycles, and directing account strategy.
- Deep understanding of solution selling, customer lifecycle management, and cross-functional leadership.
- Highly analytical, with experience generating strategic insights from customer and market data.
- Proficiency with Salesforce and MS Office; strong comfort with SaaS ecosystems and business applications.
- Ability and willingness to travel approximately 25% of the time.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Purchasing and Supply Chain
Industries: Software Development
Regional Sales Director, Sourcing and Housing Solutions in London employer: Cvent
Contact Detail:
Cvent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Sales Director, Sourcing and Housing Solutions in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they fit into the market. This will help you tailor your responses and show you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role. Use specific examples to demonstrate your impact in previous positions, especially in sales and account management.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Regional Sales Director, Sourcing and Housing Solutions in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager, Sourcing & Housing Solutions role. Highlight your relevant experience in account management and strategic consulting, and show how you can drive growth and retention for our clients.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully managed enterprise-level accounts or driven revenue growth. Numbers speak volumes, so include metrics where possible to demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build relationships and inspire teams, so don’t be afraid to show us who you are and what makes you a great fit for our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Cvent!
How to prepare for a job interview at Cvent
✨Know Your Stuff
Before the interview, dive deep into Cvent's products and services, especially their Sourcing & Housing solutions. Understand how they integrate AI into their offerings and be ready to discuss how you can leverage this technology to drive client success.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed account strategies in previous roles. Highlight your experience with enterprise-level accounts and how you've driven revenue growth through strategic planning and relationship building.
✨Engage with Data
Cvent values data-driven insights, so come prepared to discuss how you've used analytics to inform your decisions. Be ready to share specific metrics or outcomes from past experiences that demonstrate your ability to evaluate account performance and identify growth opportunities.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their challenges and goals, and share how your background aligns with their needs. This will show that you're not just interested in the role, but also in being a strategic partner for Cvent.
