Head of Incident Response & Customer Communications

Head of Incident Response & Customer Communications

Full-Time On-site
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Cvent, Inc. is seeking an Incident Response Manager in Greater London to lead customer-facing incident communications and coordinate cross-functional responses.

You will align with Client Services, Technology, Legal, Sales, Information Security, Finance and Operations to resolve incidents efficiently and strengthen controls. The role emphasizes clear communication with executives, rapid yet accurate decision-making, and continuous improvement of incident handling processes in a fast-paced

Head of Incident Response & Customer Communications employer: Cvent

Cvent is an exceptional employer that fosters a dynamic and entrepreneurial work culture, perfect for those looking to thrive in a fast-paced environment. With a strong emphasis on employee growth, Cvent offers comprehensive training and development opportunities, ensuring that you can advance your career while managing major accounts and driving revenue growth. Located in the UK, employees benefit from a collaborative atmosphere where relationship-building and consultative selling are at the forefront of our mission.

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Contact Details:

Cvent Recruitment Team