At a Glance
- Tasks: Manage client accounts and identify sales opportunities in our Third Party Partnerships division.
- Company: Join a dynamic company focused on enhancing client relationships and driving revenue growth.
- Benefits: Enjoy flexible work options, competitive pay, and a vibrant team culture.
- Why this job: Be part of a fast-paced environment where your contributions directly impact client satisfaction and business success.
- Qualifications: Bachelor’s degree or relevant experience; strong communication and multitasking skills required.
- Other info: Experience in SaaS or the Event Management industry is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We have an opening for Account Managers whose main responsibility will be managing existing client accounts within our Third Party Partnerships (TPP) division. In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.
In This Role, You Will:
- Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages).
- Present products and services information to corporate accounts.
- Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown.
- Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.
- Ensure customer issues are acknowledged and resolved within 24 hours.
- Call on existing clients in an effort to meet and exceed individual and department revenue expectations.
- Develop and actively pursue a list of targeted Key Accounts within Europe and create individual plans of action to penetrate these accounts.
- Set aggressive goals for annual revenue achievement against each account.
- Accurately forecast sales opportunities via pipeline report.
- Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.
- Monitor and report sales activity within the system.
- Perform other duties as assigned.
Here's What You Need:
- Bachelor’s degree or equivalent/relevant experience.
- Experience in customer-facing, revenue-generating role.
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment.
- Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.
- Excellent verbal and written communication skills.
- High degree of computer literacy is a must.
- This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services.
- Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software.
- Experience selling or managing accounts in SaaS/technology/hospitality space a plus.
- Experience working in the Event Management industry a plus.
Account Manager, Third Party Partnerships employer: Cvent
Contact Detail:
Cvent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Third Party Partnerships
✨Tip Number 1
Familiarise yourself with the SaaS and technology landscape, especially in relation to account management. Understanding the nuances of these industries will help you speak confidently about our products and services during interviews.
✨Tip Number 2
Network with professionals in the event management and hospitality sectors. Building relationships with individuals who have experience in these fields can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your solution-selling skills and any instances where you've exceeded revenue targets to demonstrate your capability.
✨Tip Number 4
Showcase your ability to work collaboratively with sales and client services teams. Be ready to explain how you've effectively resolved customer issues and maintained high levels of satisfaction in previous roles.
We think you need these skills to ace Account Manager, Third Party Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and showcases your ability to manage accounts effectively. Emphasise any experience you have with sales, particularly in SaaS or technology sectors.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your solution-selling skills and how you've successfully managed client relationships in the past.
Showcase Relevant Skills: In your application, highlight your excellent verbal and written communication skills, as well as your proficiency with tools like MS Office Suite and Salesforce.com. Provide examples of how you've used these skills in previous roles.
Demonstrate Industry Knowledge: If you have experience in the Event Management industry or with CRM/CMS systems, make sure to mention it. This will show that you understand the context of the role and can hit the ground running.
How to prepare for a job interview at Cvent
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their business will help you demonstrate how you can effectively manage and grow these accounts.
✨Showcase Solution-Selling Skills
Prepare examples of how you've successfully identified and closed sales opportunities in the past. Highlight your ability to provide tailored solutions that meet client needs, as this is crucial for the role.
✨Demonstrate Relationship Management
Be ready to discuss how you've built and maintained relationships with key decision-makers in previous roles. This will show your potential employer that you can strengthen and grow client partnerships.
✨Familiarise Yourself with Relevant Tools
Make sure you're comfortable discussing tools like Salesforce.com and the MS Office Suite. Being able to talk about how you've used these tools to manage accounts and report on sales activity will be beneficial.