Senior Service Desk Engineer – Global IT Support

Senior Service Desk Engineer – Global IT Support

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Cvent, Inc.

At a Glance

  • Tasks: Provide top-notch IT support and resolve complex tech issues for a global audience.
  • Company: Join Cvent, a leading tech company in the heart of London.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on innovation and continuous improvement.
  • Why this job: Be a key player in enhancing IT services and making a global impact.
  • Qualifications: Experience in IT support and strong problem-solving skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to ensure secure, reliable IT support for UK, Europe, and global needs.

You will be the escalation point for complex issues, triage and resolve across Windows, mac OS, VPN, and collaboration tools, and collaborate with multiple IT teams to standardize and automate support.

You will help maintain asset lifecycle, contribute to knowledge content, and participate in on-call coverage and continuous improvement initiatives.

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Senior Service Desk Engineer – Global IT Support employer: Cvent, Inc.

Cvent, Inc. is an exceptional employer that fosters a vibrant work culture in the heart of London, where innovation and technology thrive. As a Strategic Solutions Consultant, you'll benefit from comprehensive training, ample opportunities for professional growth, and a collaborative environment that values your contributions. Join us to be part of a forward-thinking team dedicated to transforming the events industry while enjoying the unique advantages of working in a dynamic city.

Cvent, Inc.

Contact Details:

Cvent, Inc. Recruitment Team

We think you need these skills to ace Senior Service Desk Engineer – Global IT Support

Windows Support
macOS Support
VPN Configuration
Collaboration Tools Management
Issue Triage and Resolution
IT Support Escalation
Asset Lifecycle Management