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- Tasks: Manage customer experiences for events using innovative technology and ensure project success.
- Company: Join Cvent, a leader in event tech with a vibrant culture and global impact.
- Benefits: Competitive salary, travel opportunities, and a focus on professional growth.
- Why this job: Shape the future of events while working with cutting-edge technology and diverse teams.
- Qualifications: Bachelor’s degree, experience in customer success or event planning, and strong communication skills.
- Other info: Dynamic role with up to 40% travel and excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship -- a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection.
At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology.
If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
In This Role, You Will:
- Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent Platform
- Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
- Communicate and adhere to project milestones and internal metrics
- Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions
- Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
- Work with strategic partners to ensure successful delivery of hardware and supplies onsite
- Troubleshoot potential issues to ensure the customer’s success at their event
- Configure event specific technology prior to and onsite at customer events
- Manage several concurrent projects
- Work onsite to ensure success on the day of the event – up to 40% travel required
- Perform other duties as assigned
Here's What You Need:
- Bachelor’s degree or equivalent experience
- Demonstrable experience in customer success or event planning
- Preferred industry (event) and/or onsite technical event support
- Excellent communication skills (verbal and written)
- Qualified applicants must be able to lift at least 20kg such as large boxes, printers etc, when working at customer events
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
- Must be able to integrate knowledge across disciplines to ensure event execution success
- Ability to work within a team to achieve goals
- Strong business acumen, ethics and high integrity
- Excel at developing relationships over the phone, email and in person
- Strong understanding of the onsite event management experience
- Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
- Additional languages would be advantageous
Project Manager, Professional Services employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Professional Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend meetups, webinars, or even local events to meet potential employers and learn about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes in event management. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching Cvent and its culture. Understand their values around innovation and teamwork, and be ready to discuss how your experience aligns with their mission. Tailor your answers to reflect their emphasis on agility and intrapreneurship.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Cvent!
We think you need these skills to ace Project Manager, Professional Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about project management and the events industry. Share why you’re drawn to Cvent and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight relevant experience in customer success or event planning, and don’t forget to mention any technical skills that align with our needs. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your written application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at Cvent, Inc.
✨Know the Company Inside Out
Before your interview, dive deep into Cvent's mission, values, and recent projects. Understanding their focus on innovation and customer success will help you align your answers with what they value most.
✨Showcase Your Event Management Skills
Prepare specific examples from your past experiences that highlight your project management and event planning skills. Be ready to discuss how you've successfully managed multiple projects and navigated challenges in a fast-paced environment.
✨Demonstrate Your Communication Prowess
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Think of scenarios where you effectively communicated with clients or team members to resolve issues or enhance project outcomes.
✨Embrace the Entrepreneurial Spirit
Cvent values intrapreneurship, so be prepared to share instances where you took initiative or made decisions that positively impacted a project. Highlight your ability to adapt and innovate, especially in dynamic situations.
