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- Tasks: Manage Fortune 2000 client accounts and drive sales opportunities.
- Company: Cvent is a leading tech provider for meetings and events, transforming the industry since 1999.
- Benefits: Enjoy a dynamic work culture, remote options, and opportunities for personal growth.
- Why this job: Join a fast-paced environment that values innovation and diverse perspectives.
- Qualifications: 7+ years in sales/account management; experience with large clients preferred.
- Other info: Remote position with travel required; no sponsorship available.
The predicted salary is between 48000 - 84000 £ per year.
Overview:
Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings.Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.
Cvent has multiple openings within our rewarding and lucrativeEnterprise Account Manager position for extraordinarily talented and motivated individuals who thrive in a fast-paced, entrepreneurial work environment. Your primary responsibility will be managing existing Fortune 2000 client accounts.
In this role, you will be charged with identifying and closing sales opportunities with the clients you manage. This includes contract renewals, up-sells, and cross-sells. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.
In This Role, You Will:
- Call on existing clients in an effort to meet and exceed individual and department revenue expectations
- Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells and cross-sells with our existing Fortune 2000 clients
- Pursue relationships with key decision-makers across client organizations to grow the Cvent footprint within each account
- Collaborate with other divisions across the Company, including Client Services and Sales teams to ensure complete customer satisfaction with the Cvent product and organization
- Ensure customer issues are acknowledged and resolved in a timely manner
- Develop and actively pursue list of targeted Key Accounts and create individual plans of action to penetrate these accounts
- Accurately forecast sales opportunities via pipeline report
- Monitor and report sales activity within the system
- Ensure that all accounts remain in good standing through consistent follow up and communication
- Perform other duties as assigned
Here\’s What You Need:
- Bachelor’s degree preferred, or relevant work experience considered.
- Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) experience in the software or related industry*
- At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
- Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, and closing contracts
- Demonstrated track record of exceeding expectations against revenue goals
- Moderate level of technical expertise (from a usability standpoint) and an interest in technology
- Ability to pick up and maintain technical product knowledge quickly
- Ability and willingness to travel approximately 30% of the time
This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
Physical Demands
Multiple positions may be filled from this announcement.
We are not able to offer sponsorship for this position.
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Principal/ Senior Account Manager, Enterprise Solutions employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal/ Senior Account Manager, Enterprise Solutions
✨Tip Number 1
Familiarise yourself with Cvent's products and services. Understanding the technology and solutions we offer will not only help you in discussions but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former Cvent employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience with Fortune 2000 clients specifically. Highlight any successful strategies you've used in account management and how you've exceeded revenue goals in previous roles.
✨Tip Number 4
Showcase your consultative selling skills during the interview process. Be ready to provide examples of how you've identified and closed sales opportunities, particularly in a fast-paced environment.
We think you need these skills to ace Principal/ Senior Account Manager, Enterprise Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly with large clients. Use specific metrics to demonstrate how you've exceeded revenue goals in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Cvent's innovative approach to the meetings and events industry. Mention your understanding of their culture of intrapreneurship and how your skills align with their needs.
Showcase Solution-Selling Skills: Provide examples in your application that illustrate your solution-selling skills. Discuss how you've successfully identified and closed sales opportunities in past roles, especially with Fortune 2000 clients.
Highlight Technical Proficiency: Since the role requires a moderate level of technical expertise, mention any relevant software or technology experience you have. This could include familiarity with CRM systems or other sales tools that enhance customer satisfaction.
How to prepare for a job interview at Cvent, Inc.
✨Research Cvent Thoroughly
Before your interview, make sure to dive deep into Cvent's history, values, and the technology they offer. Understanding their culture of intrapreneurship and how they empower employees will help you align your answers with their expectations.
✨Showcase Your Solution-Selling Skills
Prepare examples from your past experiences where you've successfully identified and closed sales opportunities, particularly in managing large accounts. Highlight your consultative selling approach and how it led to customer satisfaction and revenue growth.
✨Demonstrate Relationship Management Expertise
Be ready to discuss how you've built and maintained relationships with key decision-makers in previous roles. Emphasise your ability to collaborate across departments to ensure client satisfaction, as this is crucial for the role at Cvent.
✨Prepare for Technical Questions
Since the role requires a moderate level of technical expertise, brush up on relevant software solutions and be prepared to discuss how you can quickly learn and adapt to new technologies. This will show your willingness to grow and succeed in a tech-driven environment.
