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- Tasks: Manage customer experiences for events using innovative technology and ensure project success.
- Company: Join Cvent, a leader in event technology with a vibrant culture.
- Benefits: Competitive salary, travel opportunities, and a focus on professional growth.
- Why this job: Shape the future of events while working with cutting-edge technology and diverse teams.
- Qualifications: Bachelor's degree, experience in customer success or event planning, and strong communication skills.
- Other info: Dynamic environment with opportunities to thrive in a fast-paced, entrepreneurial setting.
The predicted salary is between 36000 - 60000 £ per year.
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
Our technology brings millions of people together at events around the world. In short, we are transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we are committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We are looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you will thrive here.
In This Role, You Will:
- Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent Platform
- Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
- Communicate and adhere to project milestones and internal metrics
- Directly support and consult with customers on how to best leverage Cvent's Virtual and Onsite Solutions
- Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
- Work with strategic partners to ensure successful delivery of hardware and supplies onsite
- Troubleshoot potential issues to ensure the customer's success at their event
- Configure event specific technology prior to and onsite at customer events
- Manage several concurrent projects
- Work onsite to ensure success on the day of the event – up to 25% travel required
- Perform other duties as assigned
Here's What You Need:
- Bachelor's degree or equivalent experience
- Demonstrable experience in customer success or event planning
- Preferred industry (event) and/or onsite technical event support
- Excellent communication skills (verbal and written)
- Qualified applicants must be able to lift at least 20kg such as large boxes, printers etc, when working at customer events
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
- Must be able to integrate knowledge across disciplines to ensure event execution success
- Ability to work within a team to achieve goals
- Strong business acumen, ethics and high integrity
- Excel at developing relationships over the phone, email and in person
- Strong understanding of the onsite event management experience
- Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
- Additional languages would be advantageous
Project Manager, Enterprise Events in London employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Enterprise Events in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend meetups, webinars, or even local events to make those valuable connections. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes in event management. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Cvent, and express your interest in working with them. A little initiative can go a long way in landing that dream job.
✨Tip Number 4
Apply through our website! We at StudySmarter encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Project Manager, Enterprise Events in London
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for the events industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in event planning or customer success. We love seeing how your unique background aligns with our mission at Cvent, so don’t hold back!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid jargon unless it’s relevant to the role – we want to understand your story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cvent, Inc.
✨Know Your Stuff
Before the interview, dive deep into Cvent's services and the event management industry. Familiarise yourself with their platform and how it transforms events. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer success or event planning experience. Be ready to discuss how you've managed projects, communicated with clients, and resolved issues on-site. This will demonstrate your capability to thrive in a dynamic environment.
✨Embrace the Entrepreneurial Spirit
Cvent values intrapreneurship, so be prepared to share instances where you've taken initiative or made decisions that positively impacted your team or project. Highlight your ability to think creatively and adapt quickly to changes.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of Cvent's culture and goals. Inquire about how they integrate AI into their processes or how they support employee growth. This shows you're genuinely interested in being part of their team.
