Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients achieve their goals with our innovative event management platform.
- Company: Join Cvent, a leading tech provider transforming the events industry.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Why this job: Make a real impact by supporting clients and driving business success.
- Qualifications: Bachelor's degree or equivalent experience; fluent in German and English.
- Other info: Dynamic role with up to 20% travel and a focus on client relationships.
The predicted salary is between 30000 - 50000 £ per year.
Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we are transforming the meetings and events industry through innovative technology that powers the human connection.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.
Due to our focus on continuous global growth, we are now looking to further expand our amazing Sales Team. This position is critical for driving Cvent's business development efforts and to support Cvent's goal to become the favourite event management software solution by providing organisers and attendees with simple, yet powerful, event technology.
In This Role, You Will:
- Understand and align with customer's goals to help them achieve their desired outcomes
- Drive platform adoption and offer industry best practices to help clients effectively meet said business goals
- Host personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunity
- Understand client's risks and presenting on recommendations and solutions
- Collaborate with the sales team to introduce new features and opportunities to clients
- Gather client requirements for future releases of the product
- Guide new clients through onboarding by understanding their needs, disseminating training resources and assisting with account setup
- Opportunities to meet with clients onsite; up to 20% travel required
Here's What You Need:
- Bachelor's degree or equivalent experience. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.
- Strong business acumen, ethics and high integrity
- Comfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration tools
- Excel at developing relationships over the phone and in person.
- Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
- Excellent communication skills (verbal and written)
- In addition to English, language skills in German is needed for this role
We do not offer sponsorship for this vacancy.
[German Speaking] Client Success Advisor in London employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land [German Speaking] Client Success Advisor in London
✨Tip Number 1
Get to know the company inside out! Research Cvent's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of a Client Success Advisor. Highlight your experience in building relationships and driving platform adoption, as these are key to impressing the hiring team.
✨Tip Number 3
Network like a pro! Connect with current or former Cvent employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cvent family and ready to contribute to their mission.
We think you need these skills to ace [German Speaking] Client Success Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Success Advisor role. Highlight your experience in customer service and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your German language skills – they’re essential for this position!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of errors. We love articulate candidates who can express their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our amazing team at Cvent!
How to prepare for a job interview at Cvent, Inc.
✨Know Your Stuff
Before the interview, make sure you understand Cvent's products and services inside out. Familiarise yourself with their event management platform and think about how it aligns with customer goals. This will help you speak confidently about how you can drive platform adoption.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or in front of a mirror. Highlight your ability to develop relationships over the phone and in person, as this is crucial for success in the role.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in previous roles. Think of specific examples where you identified client needs and provided effective solutions. This will show that you can understand client risks and present recommendations, which is key for a Client Success Advisor.
✨Embrace the Entrepreneurial Spirit
Cvent values intrapreneurship, so come ready to share your ideas on how you would approach the role. Think about how you can take initiative and drive results. Showing that you can think like an entrepreneur will resonate well with the interviewers.
