Director of Sales, Hospitality Cloud in London

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and 24,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection.

At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology.

If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

The Hospitality Cloud provides hotels with a targeted advertising platform designed to reach event planners as they research destinations, find venues, and source groups and meetings business. As one of Cvent’s largest and fastest-growing divisions, we are looking for experienced, collaborative and creative sellers to help expand our value to the hospitality industry to reach beyond marketing into analytics, productivity tools, mobile technology and more.

This individual will have experience planning, executing, measuring, and refining programs that support the goals of the sales organization. Programs could include strategies to increase new and renewal business, new product launches, tradeshow execution, collaboration across global offices among many other things. This individual will work closely with sales, technology and marketing leadership to support specific lead generation, client engagement and new product initiatives, and will ensure that program goals are effectively translated into sales efforts that achieve those goals.

In This Role, You Will:

• Drive a lively and resilient entrepreneurial culture adept at navigating change
• Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization
• Directly manage a team of sales professionals to achieve and surpass individual and department goals
• Coach, mentor, provide feedback and improve the skill set and productivity of the team
• Identify, innovate and execute business ideas to improve division goals and targets, specifically around closing new business
• Initiate, manage, and take ownership of strategic dialogues with other teams, including marketing and technology among others
• Involvement in appraisal and career planning of employees
• Ensure relationships with key decision-makers for accounts are continuously developed and relationships are strengthened and grown

Here’s What You Need:

• Bachelor’s degree or equivalent experience
• Relevant professional experience in high performance software sales/account management environments
• Proven experience managing, motivating and developing successful sales teams
• Demonstrated experience in effectively developing, managing and motivating members of the millennial generation
• Demonstrable experience practicing the solution selling methodology
• Ability to integrate knowledge across disciplines to include customer retention, solution selling, product demonstrations, closing contracts, operation/process flow, and product function
• Ability to assess and define optimal sales organizational structure and selling approach
• Innovative mindset to help analyze and improve work processes and advocate internally as well as externally
• Ability to identify and define key sales metrics, measure sales process, and create goals that drive growth
• Expert knowledge of Salesforce.com or similar CRM software
• Strong analytical skills, experience with data analysis and proficiency in Microsoft Excel
• Ability to evaluate and implement a sales compensation structure that drives growth
• Must be able to travel up as needed for business purposes