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- Tasks: Manage customer experiences for events using innovative tech and ensure project success.
- Company: Join Cvent, a leader in event technology with a vibrant culture.
- Benefits: Competitive salary, travel opportunities, and a focus on professional growth.
- Why this job: Shape the future of events while working with cutting-edge technology.
- Qualifications: Bachelor's degree and experience in customer success or event planning.
- Other info: Dynamic role with up to 40% travel and excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Our technology brings millions of people together at events around the world. In short, we are transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we are committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We are looking for candidates who are eager to evolve alongside technology.
In This Role, You Will:
- Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent Platform
- Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
- Communicate and adhere to project milestones and internal metrics
- Directly support and consult with customers on how to best leverage Cvent's Virtual and Onsite Solutions
- Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials
- Work with strategic partners to ensure successful delivery of hardware and supplies onsite
- Troubleshoot potential issues to ensure the customer's success at their event
- Configure event specific technology prior to and onsite at customer events
- Manage several concurrent projects
- Work onsite to ensure success on the day of the event – up to 40% travel required
- Perform other duties as assigned
Here’s What You Need:
- Bachelor's degree or equivalent experience
- Demonstrable experience in customer success or event planning
- Preferred industry (event) and/or onsite technical event support
- Excellent communication skills (verbal and written)
- Qualified applicants must be able to lift at least 20kg such as large boxes, printers etc, when working at customer events
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
- Must be able to integrate knowledge across disciplines to ensure event execution success
- Ability to work within a team to achieve goals
- Strong business acumen, ethics and high integrity
- Excel at developing relationships over the phone, email and in person
- Strong understanding of the onsite event management experience
- Able to work with MS Office Suite (Word, PowerPoint, Excel) and/or similar contact management software
- Additional languages would be advantageous
Project Manager, Professional Services in England employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Professional Services in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Cvent and its culture. Understand their values around innovation and teamwork. When you walk into that interview, show them how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. Focus on showcasing your project management skills and how you’ve successfully handled challenges in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Cvent team. Let’s get you that dream job!
We think you need these skills to ace Project Manager, Professional Services in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Cvent and contributing to our innovative culture. Share why you’re drawn to the project management field and how you can make a difference.
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight relevant experience in customer success or event planning, and don’t forget to mention any technical skills that align with our needs. We love seeing how your background fits into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain how your experiences have prepared you for this role and how you embody the entrepreneurial spirit we value at Cvent. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the first step towards joining our team!
How to prepare for a job interview at Cvent, Inc.
✨Know the Company Inside Out
Before your interview, dive deep into Cvent's mission, values, and recent projects. Understanding their focus on innovation and intrapreneurship will help you align your answers with their culture and demonstrate your enthusiasm for the role.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed projects, especially in event planning or customer success. Highlight how you’ve navigated challenges and ensured client satisfaction, as this will resonate well with Cvent's emphasis on customer experience.
✨Emphasise Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated with clients and team members in previous roles, showcasing your ability to build strong relationships.
✨Be Ready to Discuss Technology Integration
Cvent values candidates who can integrate AI and technology into their work. Brush up on how you've used technology in past projects and be prepared to share your thoughts on how it can enhance event management. This will show that you’re not just tech-savvy but also forward-thinking.
