Senior IT Service Desk Engineer – AI-Driven Support in City of London

Senior IT Service Desk Engineer – AI-Driven Support in City of London

City of London Full-Time On-site
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Cvent, Inc. in London is seeking a Senior Service Desk Engineer to deliver secure, reliable IT support for UK, Europe, and global needs.

You will act as a technical escalation point, troubleshoot Windows/macOS, identity and access, endpoint lifecycle, and incident management, while driving automation and knowledge base improvements. You will partner with security, networks, CRM, facilities, and regional IT teams, and support on-call rotations and high-visibility incidents to ensure excellent

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Senior IT Service Desk Engineer – AI-Driven Support in City of London employer: Cvent, Inc.

Cvent, Inc. is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Senior Customer Success Advisor in the UK, you will benefit from comprehensive training and growth opportunities, ensuring your professional development while working with a diverse team dedicated to client success. With a focus on employee well-being and a supportive environment, Cvent offers a rewarding career path in the exciting events technology sector.

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Contact Details:

Cvent, Inc. Recruitment Team