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- Tasks: Manage event planning and execution while liaising with customers and vendors.
- Company: Join Cvent, a leading tech company revolutionising the global events industry.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that values creativity and innovation in event technology.
- Qualifications: Bachelor’s degree or equivalent experience; event planning or project management experience preferred.
- Other info: Cvent offers a diverse workplace with a focus on teamwork and customer success.
The predicted salary is between 28800 - 43200 £ per year.
Cvent is an exciting, fast-growing tech company that provides industry-leading software to event professionals around the world. Our suite of services - online event registration, venue selection, mobile apps, email marketing, web surveys, and targeted hotel advertising opportunities - have positioned us as a major player in the estimated $565 billion global meetings and events industry.
The successful candidate must be a process-oriented, customer-focused, multi-tasking individual with a proven track record against their current role’s metrics and activities. A successful candidate in this role is tech-savvy, approaches event technology solutions with proactivity and curiosity, proposes new and creative ideas, possesses highly effective communication skills, and builds constructive and effective relationships. Cvent has a diverse, collaborative and open work environment where employees work closely with active members of the market’s thriving tech & event communities.
In This Role, You Will:
- Serve as a point of contact for the customer on a single or multiple events, ranging in size or complexity.
- Act as the point of contact in managing all planning and Day Of aspects of the event through heavy engagement with the customer.
- Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions functionality.
- Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials.
- Troubleshoot potential issues to ensure the customer’s success at their event.
- Manage several concurrent projects of differing sizes and complexity.
- Help develop and improve upon internal processes specific to managing virtual, onsite, and hybrid projects.
- Identify and define product improvements and enhancements as they pertain to client needs and overall deployment.
- Configure event specific technology throughout the project lifecycle.
- Manage the Day Of implementation team.
- Work with Finance on project costs.
- Travel within this role will vary based on the type of event projects being managed.
- Perform other duties as assigned.
Here's What You Need:
- Bachelor’s degree or equivalent experience.
- Cvent Advanced Certification and Mobile Solutions Certification preferred.
- Audio Visual and Production experience recommended.
- Event planning, project management or customer success experience would be ideal.
- Excellent communication skills (verbal and written).
- Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment.
- Must be able to integrate knowledge across disciplines to ensure event execution success.
- Ability to manage a team to achieve goals.
- Basic networking knowledge an asset.
- Strong business acumen, ethics and high integrity.
- Excel at developing relationships over the phone.
- Good understanding of the event management experience.
- Able to work with MS Office Suite (Word, PowerPoint, Excel), Jira/Confluence and Salesforce.com or similar contact management software.
Associate Project Manager, Professional Services employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Project Manager, Professional Services
✨Tip Number 1
Familiarise yourself with Cvent's suite of services and how they cater to event professionals. Understanding their software and solutions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Cvent on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your project management skills and ability to handle multiple tasks. Highlighting your successes in similar roles will make you stand out as a candidate.
✨Tip Number 4
Stay updated on the latest trends in the events industry and technology. Being able to speak knowledgeably about current developments will show your proactive approach and curiosity, traits that are highly valued for this position.
We think you need these skills to ace Associate Project Manager, Professional Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, event planning, and customer success. Use specific examples that demonstrate your ability to manage multiple projects and communicate effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Cvent and how your skills align with their needs. Mention your tech-savviness and any relevant certifications, such as the Cvent Advanced Certification.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a brief example in your application that illustrates your ability to build relationships and troubleshoot issues effectively.
Highlight Problem-Solving Abilities: Cvent values proactive candidates who can identify and resolve issues. Include instances where you've successfully managed challenges in previous roles, particularly in event management or project execution.
How to prepare for a job interview at Cvent, Inc.
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific examples where you successfully managed multiple projects, focusing on your ability to multitask and adapt to changing circumstances.
✨Demonstrate Tech Savviness
Since the role requires a tech-savvy individual, be ready to talk about your experience with event technology solutions. Familiarise yourself with Cvent’s offerings and think of ways you can leverage them to enhance customer experiences.
✨Effective Communication is Key
Prepare to showcase your communication skills by discussing how you've built relationships with clients or team members in the past. Use examples that demonstrate your ability to convey complex information clearly and effectively.
✨Propose Creative Solutions
Think of innovative ideas or improvements related to event management that you could suggest during the interview. This will show your proactive approach and curiosity, which are essential traits for the role.
