At a Glance
- Tasks: Manage relationships with hotel partners and identify new business opportunities.
- Company: Cvent, a leading hospitality tech provider with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Other info: Embrace a culture of innovation and collaboration.
- Why this job: Join a fast-growing team and make a real impact in the hospitality industry.
- Qualifications: Bachelor’s degree and strong communication skills, including German.
The predicted salary is between 36000 - 60000 £ per year.
Cvent is a leading meetings, events and hospitality technology provider with more than 5,500 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship—a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings.
We have an exciting opportunity for a senior sales professional whose main responsibilities will be managing the corporate Director and VP-level relationships with our hotel chain and management company partners, and identifying business development opportunities with these partners. You will carry a new-booked business and renewal quota, demonstrating solution-selling and total account management skills, while effectively managing your Sales Development Representative. The goal is to grow overall partnerships and increase Cvent's market share of clients' organisational spend.
The Hospitality Cloud provides hotels with a targeted advertising platform designed to reach event planners as they research destinations, find venues, and source groups and meetings business. As one of Cvent’s largest and fastest-growing divisions, we are looking for experienced, collaborative and creative sellers to help expand our value to the hospitality industry.
In This Role, You Will:
- Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells.
- Present products and services information to corporate accounts.
- Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and strengthened.
- Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organisation.
- Ensure customer issues are acknowledged and resolved within 24 hours.
- Call on existing clients in an effort to meet and exceed individual and department revenue expectations.
- Develop and actively pursue a list of targeted Key Accounts and create individual plans of action to penetrate these accounts.
- Set aggressive goals for annual revenue achievement against each account.
- Accurately forecast sales opportunities via pipeline report.
- Effectively and accurately manage personal revenue pipeline to maximise all business opportunities.
- Monitor and report sales activity within the system.
- Perform other duties as assigned.
Here’s What You Need:
- Bachelor’s degree or equivalent work history.
- Ability to communicate in German to business level (verbal).
Account Manager, Hospitality Cloud employer: Cvent, Inc.
Cvent, Inc. is an exceptional employer that fosters a vibrant work culture in the heart of London, where innovation and technology thrive. As a Strategic Solutions Consultant, you'll benefit from comprehensive training, ample opportunities for professional growth, and a collaborative environment that values your contributions. Join us to be part of a forward-thinking team dedicated to transforming the events industry while enjoying the unique advantages of working in a dynamic city.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Hospitality Cloud
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Prepare for interviews by researching Cvent and its products. Understand their Hospitality Cloud offerings and think about how your skills can add value. Show them you’re not just another candidate; you’re someone who gets what they do and can contribute to their success.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the role of Account Manager. Role-play with a friend or use a mirror to refine your delivery. Confidence is key when you’re selling yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Cvent team. Let’s get you that dream job!
We think you need these skills to ace Account Manager, Hospitality Cloud
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing corporate relationships and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the hospitality industry and how your skills align with our mission at Cvent. Let us know what makes you the perfect fit!
Showcase Your Solution-Selling Skills:In your application, emphasise your solution-selling abilities. Share examples of how you've identified and closed sales opportunities in the past. We love seeing how you can think creatively to drive results!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cvent, Inc.
✨Know Your Stuff
Before the interview, dive deep into Cvent's products and services, especially those related to the Hospitality Cloud. Familiarise yourself with their software solutions and how they benefit hotels and event planners. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare specific examples of your past sales successes, particularly in managing corporate accounts or working with hotel chains. Be ready to discuss your approach to solution-selling and how you've effectively managed client relationships to drive revenue growth.
✨Emphasise Collaboration
Cvent values teamwork, so be prepared to talk about how you've worked with cross-functional teams in the past. Share stories that highlight your ability to collaborate with sales and client services to ensure customer satisfaction and resolve issues quickly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Cvent's future plans for the Hospitality Cloud or how they measure success in account management. This shows you're not just interested in the role but also in the company's vision and culture.