Head of Quality

Head of Quality Days – Monday – Friday (9am-5pm) £57,000 – £61,000 Overview This role is responsible for leading the transformation from compliance-driven quality practices to a capability-led culture. The focus is on prevention, process improvement, and embedding quality into product and process design while ensuring adherence to regulatory and customer requirements. Key Responsibilities Drive the transition to a proactive, capability-focused quality culture Develop and implement quality strategies centered on prevention and continuous improvement Define, monitor, and analyze quality KPIs to measure capability, trends, and external performance Collaborate with operations, engineering, and R&D to integrate quality into design and processes Manage inspection plans aligned with regulatory and product specifications Oversee complaints handling, concessions, and non-conformance resolution Facilitate root cause analysis, corrective/preventive actions, and quality improvement initiatives Coach and train teams on best practices, Lean Six Sigma, and quality techniques Support Operational Excellence initiatives to enhance process efficiency and compliance Skills & Experience Degree in Engineering or Chemistry Lean Six Sigma Black Belt; expert in SPC, FMEA, and process improvement tools Experience in manufacturing or engineering environments (polymers preferred) Core Competencies Customer Focus – Strong internal and external customer orientation Digital Proficiency – Ability to leverage digital tools and data for quality improvement Technical Expertise – Deep professional knowledge in quality and process improvement Adaptability – Readiness to lead and embrace change in dynamic environments Accountability – Strong sense of responsibility and ownership of results Communication – Clear and persuasive communicator across all levels Leadership & Development – Ability to motivate, develop, and lead teams Results Orientation – Commitment to achieving measurable outcomes Self-Management – Organized, proactive, and able to manage multiple priorities For a more indepth chat about this role, please can you e-mail your CV or call on (phone number removed)