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For Companies At a Glance
- Tasks: Manage key customer accounts and drive sales growth in a fast-paced environment.
- Company: Dynamic company focused on customer relationships and sales success.
- Benefits: Competitive salary with OTE, supportive team culture, and career development opportunities.
- Why this job: Be the vital link between customers and teams, making a real impact on their experience.
- Qualifications: 3+ years in Account Management or Sales, strong communication skills, and a customer-first mindset.
- Other info: Collaborative environment with opportunities for professional growth and development.
On behalf of our client, we are recruiting an experienced Internal Account Manager to play a key role in supporting customer relationships and driving sales growth within a fast-paced, customer-focused business. This position acts as a central link between customers, external sales, and internal teams, ensuring a seamless end-to-end experience. The successful candidate will be instrumental in delivering exceptional service, supporting commercial objectives, and strengthening long-term customer partnerships.
Key Responsibilities
- Manage and develop a portfolio of key customer accounts, ensuring high levels of service and satisfaction.
- Act as the main internal point of contact for customer enquiries, updates, and issue resolution.
- Work closely with External Business Development Managers to identify and maximise growth opportunities within existing accounts.
- Liaise with the Order Processing team to ensure orders are processed accurately and efficiently.
- Collaborate cross-functionally with production, logistics, and technical teams to ensure timely and smooth delivery of customer projects.
- Proactively manage and resolve customer concerns with a solutions-driven approach.
- Monitor account performance, providing regular updates, insights, and reports to the sales team.
- Support the preparation of quotations, tenders, and proposals as required.
- Champion a customer-first mindset across the business.
Skills, Experience & Knowledge
- Minimum of 3 years' experience in an Account Management or Sales role, ideally within manufacturing, construction, or a related industry.
- Demonstrated ability to build and maintain strong, professional client relationships.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Confident working collaboratively across multiple departments.
- Proactive, solutions-focused approach with a strong customer service ethos.
- Experience using CRM systems and Microsoft Office applications.
Internal Account Manager in Brighouse employer: CV Technical
Contact Detail:
CV Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Brighouse
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Internal Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their customer-first mindset and think of examples from your experience that showcase your ability to build strong client relationships. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the key responsibilities of the role, like managing customer accounts and collaborating with teams. A confident delivery can make all the difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace Internal Account Manager in Brighouse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built customer relationships and driven sales growth in the past. We love a good story!
Showcase Your Communication Skills: As an Internal Account Manager, communication is key. Make sure your application reflects your excellent communication skills. Keep it clear, concise, and professional. We want to see how you can connect with customers and internal teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CV Technical
✨Know Your Customer Accounts
Before the interview, take some time to research the company’s key customer accounts. Understand their needs and challenges, and think about how you can contribute to managing and developing these relationships effectively.
✨Showcase Your Communication Skills
As an Internal Account Manager, communication is key. Prepare examples of how you've successfully resolved customer issues or collaborated with teams in the past. This will demonstrate your interpersonal skills and ability to work cross-functionally.
✨Be Solutions-Focused
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you’ve turned a customer concern into a positive outcome, showcasing your solutions-driven mindset that aligns with the company's customer-first ethos.
✨Familiarise Yourself with CRM Tools
Since experience with CRM systems is essential for this role, brush up on any relevant tools you’ve used in the past. Be ready to discuss how you’ve leveraged these systems to manage accounts and drive sales growth effectively.
