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For Companies At a Glance
- Tasks: Manage key customer accounts and drive sales growth in a fast-paced environment.
- Company: Dynamic company focused on customer relationships and sales success.
- Benefits: Competitive salary with OTE, supportive team culture, and career development opportunities.
- Why this job: Be the vital link between customers and teams, making a real impact on their experience.
- Qualifications: 3+ years in Account Management or Sales, excellent communication skills, and a proactive mindset.
- Other info: Join a collaborative team where your contributions directly influence customer satisfaction.
The predicted salary is between 28000 - 30000 £ per year.
On behalf of our client, we are recruiting an experienced Internal Account Manager to play a key role in supporting customer relationships and driving sales growth within a fast-paced, customer-focused business. This position acts as a central link between customers, external sales, and internal teams, ensuring a seamless end-to-end experience. The successful candidate will be instrumental in delivering exceptional service, supporting commercial objectives, and strengthening long-term customer partnerships.
Key Responsibilities
- Manage and develop a portfolio of key customer accounts, ensuring high levels of service and satisfaction.
- Act as the main internal point of contact for customer enquiries, updates, and issue resolution.
- Work closely with External Business Development Managers to identify and maximise growth opportunities within existing accounts.
- Liaise with the Order Processing team to ensure orders are processed accurately and efficiently.
- Collaborate cross-functionally with production, logistics, and technical teams to ensure timely and smooth delivery of customer projects.
- Proactively manage and resolve customer concerns with a solutions-driven approach.
- Monitor account performance, providing regular updates, insights, and reports to the sales team.
- Support the preparation of quotations, tenders, and proposals as required.
- Champion a customer-first mindset across the business.
Skills, Experience & Knowledge
- Minimum of 3 years' experience in an Account Management or Sales role, ideally within manufacturing, construction, or a related industry.
- Demonstrated ability to build and maintain strong, professional client relationships.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Confident working collaboratively across multiple departments.
- Proactive, solutions-focused approach with a strong customer service ethos.
- Experience using CRM systems and Microsoft Office applications.
Locations
Internal Account Manager in Brighouse, Yorkshire employer: CV Technical
Contact Detail:
CV Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Brighouse, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just another candidate; you’re the perfect fit for their team. Tailor your answers to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. We can’t stress enough how important it is to be confident and articulate when discussing your experience in account management and customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Internal Account Manager in Brighouse, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your customer service ethos and solutions-driven approach.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and drive sales growth. Numbers speak volumes, so if you’ve increased sales or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CV Technical
✨Know Your Accounts
Before the interview, take some time to research the company’s key customer accounts. Understand their needs and challenges, and think about how you can contribute to their success. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As an Internal Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients and internal teams in the past. Be ready to discuss how you’ve resolved issues or improved relationships, as this will highlight your interpersonal skills.
✨Demonstrate Your Solutions-Driven Mindset
Think of specific instances where you’ve tackled customer concerns with a solutions-focused approach. Be prepared to share these stories during the interview, as they will illustrate your ability to manage challenges and maintain high levels of customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is essential for this role, brush up on any relevant software you’ve used in the past. If you’re familiar with the specific CRM the company uses, mention it! This shows that you’re ready to hit the ground running and can adapt quickly.
