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- Tasks: Install, service, and repair advanced industrial equipment while travelling across the UK and Europe.
- Company: Join a leading precision engineering company with a strong focus on customer satisfaction.
- Benefits: Competitive salary, overtime pay, bonuses, company vehicle, and generous holiday allowance.
- Other info: Dynamic role with opportunities for travel and professional growth in a supportive team environment.
- Why this job: Make a real impact by solving problems and delivering top-notch service to customers.
- Qualifications: HND in Electrical Engineering, 3 years' experience, and a passion for customer service.
The predicted salary is between 40000 - 40000 £ per year.
Based within 1 hour of Nottingham.
Willingness to travel extensively across the UK (primarily South), as well as Ireland and parts of Europe.
Responsibilities include:
- Installation, commissioning, servicing, and repair of advanced industrial equipment and associated systems.
- Delivering high-quality customer training on equipment operation and maintenance.
- Carrying out rigorous fault finding using first-principles approaches to achieve first-time fixes.
- Actively contributing to knowledge sharing across the engineering team to improve overall service capability.
- Supporting customers with spare parts identification and explaining technical requirements where needed.
- Promoting and recommending service agreements, clearly communicating their value to customers.
- Reporting customer feedback and service outcomes back to internal teams.
- Working to key performance metrics such as service quality and customer satisfaction.
- Supporting wider regional operations with installations and breakdowns when required.
Experience / Skills / Qualifications:
- HND (or equivalent) in Electrical Engineering, with strong mechanical aptitude.
- Ability to diagnose and solve problems using first principles.
- Strong customer focus with a commitment to delivering excellent service.
- Minimum of 3 years' experience installing and servicing industrial equipment.
- Electrically biased (approx. 60%) with solid mechanical understanding (40%).
- Ability to read electrical schematics and mechanical drawings.
- Full, clean driving licence.
Background:
- Field Service Engineering experience within industrial or manufacturing environments.
- Electrically biased role with a mix of mechanical responsibilities.
- Team-based engineering structure with regional coverage.
Package & Benefits:
- Basic Salary: £40,000.
- Overtime / Shift Allowance available.
- Annual bonus + seasonal incentives.
- Company vehicle and phone provided.
- Pension.
- Life Insurance included.
Working Hours & Benefits:
- Average 45 hours per week (typically up to 48).
- Day shift pattern.
- 25 days holiday + bank holidays.
- Approximately 1 overnight stay per week.
- UK-wide travel with occasional European travel.
Field Service Engineer - Precision Engineering in Nottingham employer: CV Technical Ltd
Contact Detail:
CV Technical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Precision Engineering in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in precision engineering. They might know about openings or can refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and customer service approach. Be ready to discuss how you've tackled challenges in previous roles, especially around fault finding and equipment servicing.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to chat with potential employers, let them know why you're excited about working as a Field Service Engineer and how you can contribute to their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Engineer - Precision Engineering in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with industrial equipment, your electrical and mechanical skills, and any relevant training you've delivered. We want to see how you fit into our team!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and solved problems using first principles. We love candidates who can think on their feet and achieve first-time fixes, so don’t hold back on showcasing your skills!
Customer Focus is Key: We’re all about delivering excellent service, so make sure to emphasise your customer focus in your application. Share any experiences where you’ve gone above and beyond for a customer or contributed to improving service quality.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at CV Technical Ltd
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical knowledge. Be ready to discuss your experience with installing and servicing industrial equipment, as well as how you approach fault finding using first principles. This will show that you’re not just familiar with the theory but can apply it practically.
✨Customer Focus is Key
Since this role involves a lot of customer interaction, think about examples where you've delivered excellent service. Prepare to share how you’ve trained customers on equipment operation and maintenance, and how you’ve handled any tricky situations. This will highlight your strong customer focus.
✨Be Ready to Travel
As the job requires extensive travel across the UK and beyond, be prepared to discuss your flexibility and willingness to travel. You might want to mention any previous experiences that involved travel and how you managed your time effectively while on the road.
✨Team Player Vibes
This position values teamwork, so think about how you’ve contributed to knowledge sharing in past roles. Be ready to discuss how you’ve supported your colleagues and improved service capabilities within your team. This will demonstrate that you’re not just a lone wolf but someone who thrives in a collaborative environment.