At a Glance
- Tasks: Support customers with CNC programming and deliver engaging technical demonstrations.
- Company: Join a leading engineering business known for innovation and excellence.
- Benefits: Enjoy a competitive salary, car allowance, and fantastic benefits.
- Other info: Dynamic role with opportunities for hands-on engineering and career growth.
- Why this job: Make a real difference by helping customers maximise their advanced manufacturing technology.
- Qualifications: Technical mindset with strong customer service and CNC programming skills.
The predicted salary is between 36000 - 36000 £ per year.
Location: Luton
Salary: £36,000 + Car and other excellent benefits
Job Type: Full-Time | Permanent
Are you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment? If so, we have an exciting opportunity to join a market-leading engineering business.
As a Technical Support Engineer, you will play a key role in supporting customers, sales teams, and internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving.
Key Responsibilities
- Deliver professional machine and software demonstrations to prospective customers.
- Program and operate CNC machinery to produce customer-specific demonstrations and showcase equipment capabilities.
- Provide operator and programming training on a range of advanced manufacturing equipment.
- Prepare and maintain demonstration machinery and showroom facilities to a high standard.
- Deliver remote technical support, diagnosing and resolving customer operator and programming queries.
- Accurately document customer issues and technical support interactions.
