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- Tasks: Provide top-notch tech support and keep systems running smoothly in a vibrant hospitality environment.
- Company: Join a leading hospitality organisation focused on technology and guest satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and free parking.
- Other info: Full-time role in Slough with great opportunities for growth and development.
- Why this job: Be the tech hero who ensures seamless experiences for guests and staff alike.
- Qualifications: Experience in IT and hospitality is a must; flexibility for shifts is key.
The predicted salary is between 40000 - 48000 £ per year.
The IT Support Engineer is responsible for keeping the organisation’s technology running efficiently on a daily basis. This includes delivering front-line technical support and maintaining the performance and dependability of systems, networks, software, and guest-facing technologies.
DUTIES & RESPONSIBILITIES
- Deliver fast tech support across devices, systems, and connectivity
- Manage and prioritise tickets, escalating issues where needed
- Set up users, accounts, and equipment
- Track IT assets, licences, and stock
- Maintain and fix hardware and devices
- Support updates, backups, and system performance
- Keep networks running smoothly and resolve access issues
- Follow security protocols and flag risks promptly
REQUIRED SKILLS
- Proven experience in an IT role.
- Experience in the hospitality industry is essential for this role.
- Flexibility on working on weekends as and when required.
- Happy to do shifts (One early shift and one late shift)
SALARY & BENEFITS
- Basic salary £40,000 – £48,000
- Pension scheme
- 25 days holiday + BH
- Free on site parking
LOCATION
This is a full-time office based role in Slough.
IT Support Engineer - Hospitality in Slough employer: CV Screen
Contact Detail:
CV Screen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Hospitality in Slough
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT and hospitality. You never know who might be looking for someone just like you, and personal connections can often lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those relevant to hospitality. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for the interview like it’s game day! Research common IT support scenarios in hospitality and practice your responses. Being able to demonstrate your problem-solving skills on the spot can really impress hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from enthusiastic folks like you!
We think you need these skills to ace IT Support Engineer - Hospitality in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT, especially in the hospitality sector. We want to see how your skills match up with what we need, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in hospitality and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tech issues in the past. We’re looking for someone who can think on their feet and resolve problems quickly, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CV Screen
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around systems and networks relevant to the hospitality industry. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past.
✨Showcase Your Customer Service Skills
As an IT Support Engineer, you'll be dealing with users who may not be tech-savvy. Prepare examples of how you've provided excellent customer service in previous roles, particularly in high-pressure situations.
✨Familiarise Yourself with the Company
Research the organisation's technology stack and any recent news or developments in their IT infrastructure. This shows your genuine interest and helps you tailor your answers to align with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific technical issues or user requests. Think through common scenarios you might face in a hospitality setting and how you'd approach solving them efficiently.