At a Glance
- Tasks: Provide first-line IT support and manage Microsoft 365 administration.
- Company: Respected organisation in Sheffield with a focus on professional standards.
- Benefits: £25,000 salary, excellent training, and generous benefits package.
- Other info: Clear career progression into Infrastructure, Cloud, and Cyber Security roles.
- Why this job: Launch your tech career with hands-on experience in a hybrid role.
- Qualifications: Degree in IT or related field, strong communication skills, and eagerness to learn.
The predicted salary is between 25000 - 25000 £ per year.
CV Screen is recruiting for a Graduate IT Support Technician to join a highly respected organisation based in Sheffield. Offering a salary of £25,000 plus an excellent benefits package, this is an outstanding opportunity for a recent graduate or aspiring IT professional looking to launch a successful career in technology. You'll gain hands-on experience across IT support, Microsoft 365 administration, device management and cloud technologies while supporting an organisation that plays an important role in maintaining professional standards within a regulated sector. This is a hybrid role with excellent training – open to recent graduates and also pre-graduates looking for a placement year in industry.
Duties & Responsibilities
- Provide first-line technical support and resolve IT issues for internal users.
- Assist with the deployment, configuration and maintenance of Windows devices.
- Support Microsoft 365 administration, including user accounts, licences and access management.
- Maintain accurate IT asset records and assist with hardware refresh projects.
- Create and update technical documentation, knowledge base articles and support procedures.
What Experience is Required?
- A degree in IT, Computing or a related subject, or equivalent technical knowledge.
- Strong communication skills with the ability to support non-technical users.
- An interest in Microsoft technologies, IT support and infrastructure, with a willingness to learn.
Salary & Benefits
- Salary of £25,000
- Excellent training and mentoring programme
- Exposure to Microsoft 365, Intune and cloud-based technologies
- Clear career progression into Infrastructure, Cloud and Cyber Security roles
- Generous benefits package
Location
Based in Sheffield, this role is easily commutable from Rotherham, Chesterfield, Barnsley, Doncaster, Worksop and Dronfield.
Graduate IT Support Technician in Sheffield employer: CV Screen
Join a highly respected organisation in Sheffield as a Graduate IT Support Technician, where you'll embark on a rewarding career in technology with a competitive salary of £25,000 and an excellent benefits package. Our supportive work culture prioritises hands-on experience and professional development, offering comprehensive training in Microsoft 365 and cloud technologies, alongside clear pathways for career progression into Infrastructure, Cloud, and Cyber Security roles. With easy commutability from surrounding areas, this is an ideal opportunity for recent graduates or pre-graduates seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate IT Support Technician in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your university's alumni or local tech meetups. You never know who might have a lead on that perfect Graduate IT Support Technician role.
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for IT support roles or internships, even if they're unpaid. It’s all about building that CV and showing you can handle real-world tech issues.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Brush up on your Microsoft 365 knowledge and be ready to explain how you'd tackle specific technical problems. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over the competition.
We think you need these skills to ace Graduate IT Support Technician in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Graduate IT Support Technician role. Highlight any relevant projects or coursework that showcase your IT knowledge and passion for technology.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a great fit. Don’t forget to mention your interest in Microsoft technologies and IT support.
Show Off Your Communication Skills:Since you'll be supporting non-technical users, it's crucial to demonstrate your strong communication skills. In your application, give examples of how you've effectively communicated complex ideas in simple terms.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CV Screen
✨Know Your Tech Basics
Brush up on your knowledge of IT support fundamentals, especially around Microsoft 365 and device management. Be ready to discuss how you've used these technologies in your studies or any projects.
✨Show Off Your Communication Skills
Since you'll be supporting non-technical users, practice explaining complex tech concepts in simple terms. Think of examples where you've successfully helped someone understand a tech issue.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific IT issues. Prepare by thinking through common problems you might face in the role and how you'd resolve them, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team, training opportunities, or the technologies they'll be using. This shows your genuine interest in the role and the company.
