At a Glance
- Tasks: Lead IT support, manage infrastructure, and drive service improvements.
- Company: Growing tech and compliance-focused organisation in Rugby.
- Benefits: Up to £55,000 salary, hybrid work, and excellent career development.
- Other info: Supportive culture with opportunities for growth and collaboration.
- Why this job: Combine your tech skills with leadership in an innovative environment.
- Qualifications: Experience in IT service management and strong leadership abilities.
The predicted salary is between 55000 - 65000 £ per year.
- IT Support Manager Rugby Up to £55,000 DOE
- About the Opportunity
- CV Screen is recruiting for an experienced
IT Support Manager to join a growing technology and compliance-focused organisation based in Rugby. Offering a salary of up to
£55,000 DOE plus an excellent benefits package, this hybrid role provides the opportunity to lead IT service delivery across multiple locations while driving continual service improvement.
The organisation delivers specialist compliance and technology solutions that help businesses operate securely, efficiently, and in line with industry regulations.
This is an excellent opportunity for an IT professional looking to combine technical expertise with leadership in a business that values innovation and customer service.
Duties & Responsibilities
- Lead the IT service support function, ensuring high service availability and an outstanding customer experience.
- Manage IT infrastructure, user administration, cloud platforms, endpoint management, and security processes.
- Oversee incident, change, and asset management while maintaining service documentation and reporting.
- Drive continual service improvement initiatives and ensure compliance with security standards and governance.
- Support stakeholders with technical guidance, service reporting, and the successful delivery of IT projects.
What Experience is Required?
- Previous experience managing an IT service or technical support function with strong leadership skills.
- Hands-on knowledge of Microsoft Entra ID, Intune, Microsoft Defender, Azure, AWS, and ITIL principles.
- Experience supporting ISO 27001 compliance, information security, and modern endpoint management.
- Salary & Benefits
- Salary up to
- Hybrid working
- Excellent career development opportunities
- Comprehensive benefits package
- Supportive and collaborative working environment
- Location
Based in Rugby, with easy commuting from Warwick, Leamington Spa, Coventry, Solihull, Nuneaton, Kenilworth, Birmingham, and Hinckley.
- Alternate Job Titles
- IT Operations Manager
- IT Infrastructure Manager
- IT Service Manager
- Service Delivery Manager
- #J-18808-Ljbffr
IT Support Manager in Rugby employer: CV Screen
CV Screen is an excellent employer, offering a dynamic work environment in Banbury where employees are encouraged to grow and develop their skills in financial planning and analysis. With a focus on continuous professional development and a competitive salary package, the company fosters a culture of collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in finance.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Manager in Rugby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CV Screen values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CV Screen might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CV Screen!
✨Direct Apply to CV Screen
Let's not forget to apply directly through the CV Screen website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Manager in Rugby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CV Screen.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CV Screen. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CV Screen
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
