Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide customer support for IT issues and manage support tickets.
- Company: Join a dynamic recruitment agency in Reading.
- Benefits: Earn up to £27,000 with 25 days annual leave and health benefits.
- Why this job: Kickstart your IT career with hands-on experience and training opportunities.
- Qualifications: No prior experience required, just a passion for IT and problem-solving.
- Other info: Perfect for those looking to grow in a supportive environment.
The predicted salary is between 21600 - 28800 £ per year.
A recruitment agency is seeking an IT Support Technician in Reading. This office-based role focuses on providing customer-centric support for IT issues, ideal for individuals early in their IT careers.
Responsibilities include:
- Resolving hardware and software issues
- Managing support tickets
- Assisting with user onboarding
The position offers a salary up to £27,000, along with 25 days of annual leave, training opportunities, and health benefits.
Junior IT Support Technician – 1st Line (Reading) employer: CV Screen
Contact Detail:
CV Screen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Technician – 1st Line (Reading)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the IT field. You never know who might have a lead on a Junior IT Support Technician role or can give you insider tips on landing that job.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help us nail those tricky questions. Focus on showcasing your problem-solving skills and customer-centric approach, which are key for this role.
✨Tip Number 3
Show off your tech knowledge! Be ready to discuss recent IT trends or tools you’ve used. This not only demonstrates your passion for the field but also shows that you’re proactive about staying updated, which is crucial for a Junior IT Support Technician.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it gives us a chance to see your application directly, making it more likely for you to stand out!
We think you need these skills to ace Junior IT Support Technician – 1st Line (Reading)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Junior IT Support Technician role. We want to see how your background aligns with providing customer-centric support and resolving IT issues.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. We love seeing enthusiasm and a genuine interest in helping others.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT problems in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Let’s get you on board!
How to prepare for a job interview at CV Screen
✨Know Your Tech Basics
Brush up on your knowledge of common hardware and software issues. Be ready to discuss how you would troubleshoot problems, as this role is all about providing effective IT support.
✨Showcase Your Customer Service Skills
Since this position is customer-centric, think of examples where you've successfully helped someone with a tech issue. Highlight your communication skills and patience in resolving problems.
✨Familiarise Yourself with Support Ticket Systems
Research common support ticket systems that companies use. If you have experience with any, be sure to mention it. If not, express your willingness to learn quickly.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the team dynamics or training opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
