At a Glance
- Tasks: Develop and optimise CRM strategies to boost customer engagement and retention.
- Company: Dynamic company based near Bradford with a focus on growth and innovation.
- Benefits: Competitive salary, pension scheme, free parking, and hybrid working options.
- Other info: Flexible working environment with opportunities for professional growth.
- Why this job: Join a forward-thinking team and make a real impact on customer relationships.
- Qualifications: Experience in CRM marketing and strong campaign delivery skills required.
The predicted salary is between 45000 - 55000 € per year.
This role focuses on developing and improving CRM and lifecycle communications across email, SMS and direct mail to drive engagement, retention and commercial growth. The role is based just outside Bradford with hybrid working available!
DUTIES & RESPONSIBILITIES
- Own and develop CRM and lifecycle strategy.
- Build and optimise automated customer journeys across email, SMS and direct mail.
- Use data and segmentation to improve targeting and performance.
- Increase bookings, retention and customer value.
- Execute brand campaigns through CRM channels.
- Lead testing, reporting and optimisation.
- Own CRM automation, workflows and best practice in Klaviyo.
REQUIRED SKILLS
- Experience in CRM marketing.
- Strong email and SMS campaign delivery experience.
- Commercial mindset with focus on growth, retention and customer value.
- Able to build CRM processes and programmes from scratch.
- Experience using Klaviyo is highly desirable.
LOCATION
This is a hybrid working role based just outside Bradford – 2 days working from home.
SALARY / BENEFITS
- Salary of £45,000 - £55,000 depending on experience.
- Pension Scheme
- Free on site parking
- Hybrid working
TO APPLY
Please email your CV through to Matt Wright in strict confidence or apply directly to this job posting.
CRM Manager in North East employer: CV Screen
Join a forward-thinking company as a CRM Manager, where you will thrive in a dynamic work culture that prioritises employee growth and innovation. With a competitive salary range of £45,000 - £55,000, hybrid working options, and a supportive environment just outside Bradford, this role offers the perfect blend of professional development and work-life balance. Enjoy benefits like a pension scheme and free on-site parking while making a meaningful impact on customer engagement and retention.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in North East
✨Tip Number 1
Network like a pro! Reach out to people in the CRM field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns and strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about how you've used data and segmentation in past roles, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Manager in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Manager role. Highlight your experience in CRM marketing and any specific campaigns you've worked on that align with the duties listed in the job description.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use examples from your past work to show how you’ve successfully built CRM processes or improved customer engagement through email and SMS campaigns.
Be Data-Driven:Since this role focuses on using data for targeting and performance, include metrics and results from your previous roles. Show us how your data-driven decisions led to increased retention or customer value.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CV Screen
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies and tools, especially Klaviyo. Brush up on how to build automated customer journeys and optimise campaigns, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Data Skills
Be prepared to discuss how you’ve used data and segmentation in past roles to improve targeting and performance. Bring examples of how your data-driven decisions have led to increased engagement or retention, as this is crucial for the role.
✨Demonstrate a Commercial Mindset
Highlight your understanding of how CRM impacts growth and customer value. Share specific instances where your strategies have directly contributed to commercial success, showing that you can think beyond just the technical aspects.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific challenges in CRM. Think through scenarios related to email and SMS campaign delivery, and be ready to explain your thought process and the steps you would take to achieve successful outcomes.
