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For Companies At a Glance
- Tasks: Provide tech support and troubleshoot issues in healthcare software solutions.
- Company: Join a forward-thinking team dedicated to healthcare innovation.
- Benefits: Competitive salary, pension scheme, life assurance, and extensive training opportunities.
- Why this job: Make a meaningful impact in a dynamic, international environment.
- Qualifications: Experience in HL7, SQL, and basic networking required.
- Other info: Office-based role in London with excellent career growth potential.
The predicted salary is between 25000 - 35000 £ per year.
Are you a tech‐savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Analyst to join a forward‐thinking team dedicated to improving healthcare workflows through advanced software solutions. This is an office based role in London, offering a salary of anywhere from £25,000-£35,000, plus a robust benefits package. This is your chance to make a meaningful impact in a dynamic, international environment.
Duties & Responsibilities
- Provide technical support to clients via phone, email, and remote access tools.
- Troubleshoot and resolve issues across hardware, software, and networking platforms.
- Maintain accurate records of support requests and resolutions in the ticketing system.
- Create and deliver detailed reports for internal and external stakeholders.
- Update and manage client licenses, ensuring system compliance and efficiency.
What Experience is Required
- Strong experience in HL7 and SQL.
- Strong knowledge of basic networking (WAN/LAN, VPN, DNS).
- Excellent communication skills.
Salary & Benefits
- Salary: £25,000 to £35,000 per annum, depending on experience.
- Benefits: Competitive pension scheme, life assurance, permanent health assurance, 20 days annual leave, onboarding program, and extensive training opportunities.
How to Apply
If you are interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen.
Application Support Analyst in London employer: CV Screen
Contact Detail:
CV Screen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to application support. Think about how your experience with HL7 and SQL can shine through. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to handle the challenges of an Application Support Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with HL7, SQL, and any relevant technical support roles. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key in this role, don’t forget to showcase your ability to explain technical issues clearly. Use examples from past experiences where you’ve successfully communicated with clients or team members.
Be Detail-Oriented: When listing your previous roles, be specific about your responsibilities and achievements. We love candidates who pay attention to detail, especially when it comes to maintaining records and creating reports.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at CV Screen
✨Know Your Tech Inside Out
As an Application Support Analyst, you'll need to be well-versed in HL7 and SQL. Brush up on these technologies before your interview. Be ready to discuss how you've used them in past roles or projects.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific problems you solved and the steps you took to resolve them. This will demonstrate your analytical skills and ability to think on your feet.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining complex technical concepts in simple terms. You might be asked to describe how you would assist a client who isn't tech-savvy, so be ready to showcase your communication prowess.
✨Familiarise Yourself with the Company
Research the company’s mission and values, especially their focus on healthcare innovation. Understanding their goals will help you align your answers with what they’re looking for, showing that you're genuinely interested in contributing to their team.
